Patient Service Technician

The Patient Services Technician performs customer service related functions related to pharmacy services, including contacting patients/clients for delivery scheduling purposes, related recordkeeping, and assisting pharmacy clinicians. Essential Job Duties:Contact patients, nurses, and/or physician offices to schedule pharmacy deliveriesNotify appropriate Pentec personnel of changes to patient/client status, individual requests, and urgent needs of the patient.Documents all communications and related changes as necessary within the patient's electronic medical record and maintains scheduling data to assure routine deliveries for patients and nursesExecutes data entry functions related to prescription refills, including scanning documents, printing labels, and creating delivery tickets.*Other job duties and special projects as assigned.Ideal Candidate Will Have:High School graduate or equivalentMust be able to communicate effectively both verbally and in writing, the ability to work in teams, high attention to detail, organizational and time management skills, and be dependable in attendance and job performancePrevious experience with pharmacy or medical record keeping preferred. Proficiency with pharmacy computer systems and software.Physical Requirements:The physical demands described here are required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to travel via car, train or plane, stand (up to 8 hours or more), sit, walk, see, hear; use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms.The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds.Pentec Health, Inc. is committed to maintaining workplaces that are free from illegal drugs, controlled substances, and/or alcohol.Salary Range: $19-20/hrPentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location.