Sales & Owner Services Representative

Sales & Owner Services Representative Location: Panama City, FL (Hybrid schedule) Employment Type: Full-Time VSA Resorts by Vacatia is seeking a motivated, customer-focused Sales & Owner Services Representative to join our location team. This hybrid role is ideal for someone who enjoys building relationships, delivering outstanding service, and contributing to both sales growth and owner satisfaction in a resort environment. What You'll Do Sell vacation ownership products, including timeshare intervals and points packages Engage guests and Owners through in-person interactions, phone calls, and email Assist Owners with reservations, exchanges, contracts, and ownership questions Enter and manage reservations from exchange companies and online travel agencies Process payments for maintenance fees and taxes and support basic accounting tasks Maintain accurate records in reservation and property management systems Participate in training and collaborate with sales and owner services leadership What We're Looking For Florida Real Estate License High school diploma or GED required Experience in sales, customer service, reservations, or hospitality preferred Strong communication skills and a professional, customer-first attitude Comfortable multitasking in a fast-paced environment Basic computer proficiency (Outlook, Word); reservation system experience a plus Availability to work MondayFriday and Saturdays as needed, 2-3 days onsite, remainder remote What We Offer Competitive hourly pay with commission opportunities Training and ongoing professional development Opportunities for growth within Vacatia Supportive, team-oriented work environment This role is primarily on-site in our location and requires flexibility to meet business needs (Hybrid schedule: 23 days onsite, remainder remote). The position involves frequent guest and Owner interaction and collaboration with multiple departments. Vacatia, Inc. is an Equal Opportunity Employer (M/F/D/V) and values diversity in the workforce. Apply today to join a company dedicated to delivering exceptional vacation experiences.