Night Manager

City Wide Facility Solutions is excited to welcome a part-time Bilingual 2nd Shift Night Manager to our vibrant Nashville office! This position is a Friday, Saturday, Sunday role that works 5:30pm - 2:30am.As the nation's top management company in the building maintenance industry, City Wide is dedicated to delivering solutions for a variety of challenges our clients encounter at their facilities. In this role, you'll support our Nashville, TN franchise, which is part of an extensive network of over 115 markets across the United States and Canada. Our mission at City Wide is to create a positive ripple effect by making a difference in the lives and communities we serve. We are committed to conducting business with integrity and are searching for individuals who share that same value.ObjectiveAs a Night Manager who will be working you'll play a vital role in ensuring that our Independent Contractors (IC) deliver janitorial and other maintenance services that align with our high-quality standards and meet our clients' specific needs. Your responsibilities will involve visiting various client facilities in a designated area of Nashville, TN, including warehouses, distribution centers, auto dealerships, industrial plants, offices, and medical facilities. The Night Manager should be adept at exercising good judgment when it comes to addressing issues, providing proactive coaching to improve performance, and being ready to "roll up their sleeves" to tackle challenges as they arise.Essential FunctionsDevelop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problemsReview scope of work and ensure quality assuranceCommunicate with Facility Solutions Manager daily for any issues that need immediate attention, including a nightly recap via email or phone messageMake recommendations for work assignments and terminations when necessaryManage inspections, customer complaints, and customer requests following City Wide policies and proceduresOversee new account startsEnsure compliance with client policies & procedures, approved cleaning tools and equipment and their proper useOther duties as necessaryRequirementsPosition RequirementsTypical working hours 5:30pm - 2:30am High school diploma required or equivalent experience in commercial janitorial services industry. Strong planning, organization skills, and attention to detailExcellent communication and interpersonal skillsMust have reliable transportation as job requires traveling to client sites across the Nashville area. Must be innovative and strive for continuous process improvementBilingual Spanish is highly desiredHandyman, carpet cleaning, strip/wax, etc. or other relevant experience a plusPhysical DemandsThe physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.BenefitsHealth insurancePaid time off401KMileage reimbursement