Operations Associate

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.A day in the life as an Operations Associate...Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely mannerAssist in preparing the stockroom for inventory and perform assigned inventory dutiesPerform prompt and accurate stock checks, while maintaining an organized and efficient stockroomExecute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the productAssist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchasePossess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamworkGreet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriateEngage in, maintain and support store safety standards and trainingMaintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy ManualLead by example and support store management in holding self and others accountable for store profitability and operational excellenceDrive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as neededCommunicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as neededPromote the brand by engaging customers in creative activities and demonstrations, as neededWhat you'll bring to the table...Excellent interpersonal skills and ability to build rapport with customers and other associatesGeneral office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpieceGood reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skillsAbility to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learningEngage in, maintain and support store safety standards and trainingDemonstrate creative problem solving to maintain a solutions-oriented and teamwork focusWe'd love to hear from you if you have…Customer service experience preferredRetail experience preferred