Retail Store Manager

Looking for somewhere that you can make a difference in a fun, fast-paced environment? Look no further! Generation V, one of Nebraska’s fastest-growing retailers, is looking for a go-getter to join our team. Our mission is to make lives better by providing thousands of ex-smokers a healthier alternative to smoking. We operate 29 upscale vape stores across Nebraska, Iowa, and South Dakota with plans to expand our reach even further. Generation V is a small, family-owned, and operated business headquartered in vibrant Lincoln, Nebraska! We have a retail presence in 14 communities throughout Nebraska, Iowa, and South Dakota We operate two well-know brands: Generation V and Grateful Green With guests and retail partners across the globe, our reach is vast, and we are growing – fast! We aspire to hire like-minded, enthusiastic people who share our passion for making lives better Generation V is consistently recognized as the best vape shop in the areas we serve, winning many accolades over the years through Lincoln’s Choice Awards, Best of Omaha, and Omaha’s Choice Awards! That’s the low down on who we are. Here is who we are looking for to join our crew of fantastic people! Job Description We are in need of a full-time Store Manager who can hit the ground running. The Store Manager is responsible for cultivating a friendly, helpful atmosphere for their fellow team members and guests while maintaining all store operations. As a Store Manager, you will report directly to the Regional Manager, managing a team of 3-5 Sales Associates and be accountable for the sales performance, reporting, and operations of the store. Are you the right fit for Gen V? Positive, “can-do” attitude. Embracing the Gen V culture is “numero uno” Loves collaborating with others and being part of a team Leads by example Natural mentor who enjoys developing others to help them meet their full potential Thrives in a busy, fast-paced environment Eager to contribute ideas and opinions on how we can do better Values integrity and humility Puts our guests first – every day in every way! Responsibilities Uphold a “guest comes first” environment through training and holding team members accountable for providing wow-ful guest service to each and every guest Converse with guests to understand their needs and the needs of the local community Lead by example to promote the culture, values, and mission of Gen V Manage guest and team conflicts calmly and effectively Plan, identify, communicate, and delegate appropriate responsibilities and practices to team members to keep the store running smoothly and up to cleanliness standards Monitor and manage store staffing levels including labor allocation, scheduling, team member development, and recruiting to achieve and maintain store operations requirements Provide team members with coaching, feedback, and developmental opportunities with an eye toward building effective teams Actively manage team members by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve their performance Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition Utilize and demonstrate effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected Ensure team members adhere to legal and operational compliance requirements Identify potential issues and prioritize communications to management team Cascade communication and marketing execution to team members to ensure effective implementation of policies and promotions Develop and maintain positive relationships with peers in the surrounding area Track sales trends with inventory levels to ensure the stocks levels meet guests’ needs Reconcile store inventory monthly and troubleshoot discrepancies in inventory management Track sales performance and prepare semi-monthly management reports Utilize management information tools and analyze sales reports to identify and address trends and issues in store performance to achieve maximum Gen V-ness Challenge and inspire team members to achieve business results Brainstorm and implement programs to increase sales and/or improve store operations Reconcile nightly cash drops and prepare weekly deposits Qualifications Bachelor’s Degree in Sales, Business, Management, or equivalent experience Minimum 3 years retail or guest service experience Minimum 1 year management experience Proven track record of excellence Excellent computer skills including Excel, Word, and Outlook Compensation and Benefits Competitive salary + monthly bonus incentives Killer benefits package Paid vacation, sick, and parental leave 5-Year anniversary trip company paid for you and a guest Flexible schedule Casual, family-oriented environment Inclusive and progressive mindset Ready to join the Gen V family? While we sincerely appreciate your interest in working with us, we can only respond to the most qualified candidates. Generation V is an Equal Opportunity Employer. Job Type: Full-time Pay: From $40,000.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Parental leave Vision insurance Application Question(s): Are you of legal age to purchase/sell nicotine products? (21+) Yes or no. If you do not have a valid Driver's License, what are your means for commuting to and from work? Experience: Management: 1 year (Preferred) Retail sales: 1 year (Preferred) Scheduling: 1 year (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: North Platte, NE 69101 (Required) Work Location: In person