Systems Analyst - IT

Sr. Sysems Analyst Pay Rate: BR Key Responsibilities: Assists with managing Quality Management systems: troubleshooting system configuration issues, preparing and managing quarterly releases. Escalates application or system related issues to application owner and vendor. Define and implement Quality Management System policies, implementation Standards, training content and methodology Maximizes the use of all functions and features of System to benefit the organization Follows SDLC. Coordinates and manages functional, user acceptance, validation and performance testing. Secures Quality Management system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation. Upgrades Quality Management system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software. Establishes Quality Management system specifications by analyzing access, information, and security requirements; designing business unit configurations. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Responsible for the implementation and configuration of various modules to new business units Maintains expertise in validation/compliance and develops a greater understanding of quality systems Lead and coordinates multi-specialty teams from business, vendor and various IT groups implementation projects Assists in preparing Functional and Technical specifications through the review process collaborating with the Technical Subject Matter Expert Knowledge of IT Service Management (Incident, Change, Problem, Service Requests etc.) Requirements/Qualifications: Bachelor's Degree in Computer Science or equivalent combination of education and experience. Demonstrated system administration and Apex development in Salesforce/Force.com. Salesforce certification is strongly desirable. Background in Quality Management System, Trackwise Digital, is strongly desirable. Ability to clearly communicate at all levels of the organization. Experience with system support/system administration. Knowledge of industry best practice and standards such as GxP, CMMI, SPI, GAMP, ITIL, COBIT, Risk Management Excellent analytical abilities, creative problem-solving skills and strong planning and organizing capabilities. Ability to understand both the business and the technical aspects of the applications supported. Experience qualifying and maintaining a validated computer system. Bachelor's Degree in Computer Science or equivalent combination of education and experience. Demonstrate application administration and Apex development in Salesforce/Force.com Experience with system support/system administration Ability to drive multiple initiatives in a fast-paced environment. Excellent analytical abilities, creative problem-solving skills and strong planning and organizing capabilities. Experience with validation, training, change management, and/or supplier audits