Operations Manager

Company Overview Bearing Headquarters is a leader in the distribution industry, dedicated to providing high-quality bearings and mechanical components. Our mission is to deliver innovative solutions that enhance industrial performance while upholding our core values of quality, integrity, and customer satisfaction. Summary We are seeking a dynamic Operations Manager to join our team. This pivotal role involves overseeing daily operations, driving strategic initiatives, and ensuring operational excellence to support our company's growth and commitment to excellence. Responsibilities Oversee and monitor daily operational activities. Lead and develop location staff. Oversee cash handling, account transaction, quotes and orders. Support customer account maintenance related to pricing, rebate renewals, returns, credits and freight recovery. Handle escalated customer concerns. Collaborate with Customer Service Manager. Ensure staffing schedules, effective training, and performance evaluations. Ensure compliance with industry standards and safety regulations. Qualifications High School Diploma or GED 5+ years of experience in operations, customer service, or management Proven management experience in a customer-facing environment. Effective communication and problem-solving skills. Strong organizational skills and detail oriented. Proficiency in Microsoft Office Suite. Experience with ERP/WMS systems. Pay: $22.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required) Experience: Operations management: 5 years (Required) Leadership: 5 years (Required) Customer service: 5 years (Required) Management: 5 years (Required) Warehouse management system: 2 years (Preferred) Work Location: In person