Retail Sales Associate

We are seeking a motivated team member with strong customer service skills. Requirements: Fluent in English (Spanish bilingual preferred due to customer base) Knowledge or playing experience in baseball, softball, or golf Ability to evaluate sporting equipment Retail or sales experience preferred POSITION PURPOSE To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise. MAJOR AREAS OF RESPONSIBILITY 1. Exhibit appropriate selling and buying behaviors. Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner. 2. Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers’ needs. Maximize sales and customer satisfaction by adding items to the close of the sale. 3. Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of the store concept. 4. Price and ticket items based on pricing and buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedures. 5. Develop proficiency in operating computerized Point of Sale (POS) and sales tracking system for all sales transactions, buys, returns, etc. 6. Achieve personal and store sales goals by applying sound customer service and sales protocol. QUALIFICATIONS 1. Prior retail experience preferred in similar product lines, but willing to train the right candidate. 2. Proven customer service skills required. 3. Ability to work well as a team member, accept constructive feedback, and follow directions. 4. Excellent communication and interpersonal skills. 5. Sales and goal driven. PHYSICAL REQUIREMENTS 1. Ability to stand and walk for long periods of time, up to 8 hours a day. 2. Lifting up to 40 lbs. without assistance. May involve heavier lifting with assistance of team member or cart/dolly. 3. Bending, rotating, and reaching customary to a retail environment; including receiving, pricing, and stocking/back stocking merchandise. 4. Exposure to typical retail environment conditions and noise levels. 5. Able to operate a computerized sales terminal. Job Types: Full-time, Part-time Pay: $14.00 - $16.00 per hour Benefits: Employee discount Flexible schedule Application Question(s): What customer service experience do you have? Do you have any retail experience? If so explain What other sports experience do you have? Please explain all sports experience / knowledge in detail? Why do you think you are a good fit for this job? Please explain Did you play high school or travel baseball or softball? If so where at? Please explain all baseball / softball knowledge Do you Golf or have you ever golfed? Please explain golf experience? Work Location: In person