Director of Analytics & Insights

Director of Analytics & InsightsWe've been building businesses on Amazon for more than 15 years and we continue to be on the forefront as Amazon platforms evolve. We're uncomfortable calling ourselves experts - since Amazon is always changing,?we're?constantly adapting - but the breadth of our knowledge is vast, and our team's diverse experiences elevate our partners' businesses.?We're?marketers, advocates, data scientists, supply chain managers, Amazonians, advertisers and merchants. But most importantly, we're brand builders. Let'sbuild brands together.POSITION OVERVIEWWe are seeking an exceptional analytics leader to define and drive our analytics and insights vision across the organization. This role will be responsible for establishing the strategic direction for how we measure, understand, and communicate brand performance to our clients. The Director of Analytics & Insights will lead a team of specialized analysts and insights managers, setting the standard for data-driven decision-making and creating the infrastructure that enables our organization to showcase opportunities and deliver measurable results.This role requires deep expertise in ecommerce measurement with particular emphasis on digital advertising and upper funnel media performance. The ideal candidate will have extensive experience with Amazon Marketing Cloud (AMC), Amazon's Omnichannel Metrics, category management, and advanced analytics tools that drive brand growth insights. This leader will be responsible for not only defining what we measure but how we tell the story of brand building through data.RESPONSIBILITIESHelp define, implement and advance the organization's analytics and insights vision, translating strategic measurement frameworks into consistent, scalable practices that drive how brand performance is evaluated and communicated across all client touchpoints Establish the critical KPIs and measurement frameworks that define success for ecommerce brands, encompassing retail health, operational efficiency, advertising performance, and brand growthPartner with our Tech Platform team on the evaluation and implementation of analytics tools and platforms that enable sophisticated measurement and compelling data visualizationDrive innovation in measurement approaches, staying ahead of industry trends and Amazon platform evolution to maintain competitive advantageAmazon Advertising & Measurement ExpertiseNourish a direct relationship with Amazon's analytics and insights teams, staying informed of new and noteworthy measurement products and opportunities for Amazon/agency/advertiser collaboration.Serve as the organization's expert on Amazon Marketing Cloud (AMC), developing advanced measurement frameworks that demonstrate advertising effectiveness across the customer journeyDesign and implement measurement strategies for Amazon's Omnichannel Metrics, connecting digital advertising to retail outcomes and brand health indicatorsDevelop sophisticated approaches to upper funnel media measurement, demonstrating the connection between awareness/consideration efforts and downstream conversionCreate frameworks that help brands understand the full spectrum of data points that contribute to brand building, from awareness metrics to customer lifetime valueData ReportingOversee the development and maintenance of standardized dashboard and reporting frameworks that enable consistent, efficient performance evaluation across the organizationEliminate inefficiency by creating centralized data products that prevent team members from repeatedly pulling and manipulating raw data in disparate waysPartner with the engineering team to build scalable data pipelines and automated reporting solutionsEnsure data quality, accuracy, and accessibility across all measurement platforms and reporting toolsLeadership & Team DevelopmentBuild and lead a high-performing analytics team with specialized expertise across category management, retail performance, brand growth, and advertising effectivenessProvide mentorship and professional development opportunities that elevate analytical capabilities across the organizationFoster a culture of analytical rigor, intellectual curiosity, and data-driven decision-makingEstablish clear career paths and growth opportunities for team members across different analytical specializationsClient & Stakeholder EngagementEnable client-facing teams (pods) to confidently communicate performance insights and opportunities through accessible, standardized reportingDevelop analysts to serve as the trusted advisor to clients on measurement strategy, helping brands understand how to evaluate their performance and identify growth opportunitiesTranslate complex analytical findings into compelling narratives that resonate with brand leadership and drive strategic decision-makingPartner with leaders across Business Development, Retail, Operations, and Advertising to ensure analytics capabilities align with organizational growth objectivesKEY DELIVERABLES & OUTCOMESComprehensive measurement frameworks that span the full ecommerce ecosystem: retail health, advertising performance, brand growth, operational efficiency, and customer insightsAdvanced Amazon Marketing Cloud implementations that demonstrate clear incremental impact on advertising investments and illuminate the customer journeyStandardized, automated dashboards and reporting tools that enable teams to quickly identify performance trends, opportunities, and areas requiring attentionA high-performing analytics team with clear specializations and the capability to support sophisticated client needs across all aspects of ecommerce performanceThought leadership that positions the organization as innovators in ecommerce analytics and measurementRequirements10+ years of progressive analytics and insights experience, with at least 7 years in leadership roles building and managing analytics teamsDeep expertise in digital advertising measurement, with specific knowledge of Amazon Advertising platforms, tools, and metricsDemonstrated mastery of Amazon Marketing Cloud (AMC), including query development, audience insights, and attribution modelingExtensive knowledge of Amazon's Omnichannel Metrics and how to leverage them for comprehensive brand performance measurementStrong foundation in ecommerce analytics encompassing category management, retail operations, brand health, and customer behaviorProven track record developing measurement frameworks that help brands understand performance holistically, from awareness to retentionExperience with upper funnel media measurement and connecting awareness/consideration efforts to business outcomesBachelor's degree in Analytics, Statistics, Business, Marketing, or related field; advanced degree (MBA, MS) strongly preferredTechnical SkillsExpert-level proficiency in data visualization platforms (Tableau, Looker, or similar enterprise BI tools)Advanced SQL skills for complex data manipulation and analysisProficiency with statistical analysis tools (R, Python, or similar) for advanced analytical workDeep familiarity with Amazon's suite of analytics tools including Brand Analytics, Vendor/Seller Central reports, Advertising Console, and AMCExperience with additional enhanced analytics platforms (e.g., Helium 10, Skai, DataHawk, or similar tools)Understanding of data engineering principles and experience partnering with technical teams to build data pipelinesLeadership & Business AcumenDemonstrated ability to translate complex analytical concepts into clear, actionable insights for diverse audiencesStrong strategic thinking skills with the ability to see both the big picture and critical detailsExceptional communication and presentation skills, comfortable presenting to C-level executives and brand leadershipProven track record building and scaling high-performing analytics teamsExperience working in client-facing or consulting environments, understanding how to balance client needs with internal capabilitiesDeep understanding of brand marketing principles and how brands evaluate performance across awareness, consideration, and conversionCollaborative mindset with experience partnering across Engineering, Data Science, Operations, and Business Development functionsCORE COMPETENCIESCurious, inventive, and committed to continuous improvement in both personal development and team capabilitiesStrategic thinker who can balance long-term vision with immediate tactical needsSystems-oriented problem solver who identifies root causes and builds scalable solutionsData storyteller who transforms numbers into compelling narratives that drive actionOwnership mentality with accountability for both technical deliverables and business outcomesExceptional attention to detail while maintaining perspective on strategic prioritiesStrong consensus builder who can also drive difficult decisions when neededActive listener who builds trust and credibility across all levels of the organizationComfortable working in a fast-paced, evolving environment where priorities shift based on platform changes and client needsADDITIONAL INFORMATIONThis role offers the opportunity to shape the future of ecommerce and advertising analytics at an organization that has been at the forefront of ecommerce for nearly 20 years. You will have the autonomy to build something truly innovative while working with a diverse, talented team that values collaboration, continuous learning, and brand building excellence.Benefits Description:MedicalVisionBonusPTO401KWe are currently considering candidates who reside in the following states: CA, CO, CT, FL, GA, IL, IN, KS, LA, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, SD, TN, TX, VA, WA, and WIJ-18808-Ljbffr