Service Consultant

Lexus Service Consultant - Lexus of HendersonOverviewWe are seeking service-oriented individuals with excellent organization and communication skills for our Service Consultant position. At the core of our Company Values, we believe in developing lifelong customer relationships. So, if you are confident in exceeding customer expectations, following through on promises, and selling maintenance and repair products you will find success with our company. As a liaison between technicians and guests, your job responsibilities include monitoring the progress of each vehicle, making repair recommendations, and ensuring guest communication. Satisfying customer demands while maintaining a positive experience is essential for our Service Consultants. Surpassing expectations will not only help make guests feel confident in their vehicle repairs, but will create customers for life.Our Company Purpose StatementWe are passionately committed to developing lifelong relationships and delivering the ultimate ownership experience through integrity and innovation.Job ResponsibilitiesGreet customers promptly and in a friendly and courteous mannerWork closely with guests to resolve problems and ensure their maximum satisfaction with the repair processUtilize all aspects of the MPI system and present recommended repair suggestions to every customerSell proper services and repairs to meet customer's perceived needsGain customers approval for all repair orders prior to beginning workConduct business with honesty, integrity and in accordance with Our Values, Code of Business Conduct and our Polices & Procedures.RequirementsAssociate's degree from a two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.Sales ability and basic automotive knowledgeIs legally able to work in the United StatesMust have a driver's license and maintain insurabilityPre-employment drug screenBenefitsPPO Medical coverage with available wellness and tobacco-free discountsVision and Dental Insurance, Flex spending accounts, and other annual offerings401K saving plan with 4% match effective immediatelyGenerous Paid Time Off scheduleHoliday, Bereavement, Jury Duty, and Training Pay availableCompany-paid Life, AD&D, Long-term Disability, and Business Travel Accident InsuranceDirect DepositEmployee Assistance ProgramCareer growth opportunities based on performancePay: Bi-weekly commission pay plan based on service labor gross with a potential range from 60k to 150k. A pay guarantee to be provided for the first 4 months of employment while building customer base.Job Type: Full TimeCompany Website:Apply atwww.lexusofhenderson.comWork Remotely: NoAbout our DealershipOur company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company.We look for strong candidates who embrace hospitality and integrity to support our valued customers. We are committed to an environment of trust, teamwork, challenge and development. We deliver excellence while constantly seeking ways to improve our knowledge, skills, and the way we perform our jobs both individually and collectively. We are dedicated to achieving excellence thorough the loyal efforts of talented and enthusiastic associates. We embrace change as an opportunity to fulfill our potential. We lead through competence, innovation, teamwork and an eagerness to excel. We provide a work environment that challenges each of us to excel in all we do. Yet we embrace the necessity for also achieving a high level of happiness and fun in all that we do. We are proud to be part of this organization.