Quality Assurance Manager
The Opportunity:We are seeking an experienced Quality Assurance Manager to lead site-wide quality systems, compliance initiatives, audit readiness, and continuous improvement activities within a highly regulated manufacturing environment.This is a high-impact leadership role that will serve as the primary quality liaison across Operations, Process Engineering, Technical, R&D, Account Management, and customer-facing teams. The successful candidate will drive quality excellence, strengthen customer outcomes, and foster a proactive quality culture across the site.Key ResponsibilitiesAs the Quality Assurance Manager, you will:Lead and continuously improve the site Quality Management System (QMS), certifications, processes, and documentationEnsure quality requirements are fully integrated into product realization and manufacturing processesIncorporate customer-specific requirements, supplier quality manuals, and industry standards into the QMSMonitor, analyze, and communicate site quality performance metricsLead investigations related to customer complaints, SCARs, non-conforming materials, and corrective actionsDrive sustainable corrective and preventive actions (CAPA) across the organizationImplement data-driven quality improvement initiatives focused on yield, productivity, customer satisfaction, and cost reductionOwn the internal audit program and document control systemsSupport customer and supplier audits, visits, and quality reviewsTroubleshoot and support quality-related systems including SAP, LIMS, and ETQ RelianceCollaborate cross-functionally with Technical, Operations, Engineering, and R&D teams to improve first-pass quality and operational performanceAct as the quality authority for Management of Change (MOC) activities and new product launchesDeliver quality training, coaching, and leadership development across the siteChampion a culture of accountability, compliance, and continuous improvementDecision-Making Authority Includes:Product release approvalsNon-conforming material dispositionFit, form, and function change approvalsQuality escalations, investigation outcomes, and CAPA effectivenessRequired Qualifications:Bachelor’s degree in Quality, Engineering, or related technical field5+ years of quality management experience within automotive or advanced manufacturing environments3+ years of leadership or people management experienceCertified Lead Auditor experience (IATF and/or VDA preferred)Six Sigma Green Belt certification minimumStrong knowledge of automotive core tools including: FMEA, SPC, APQP, Control PlansProven experience managing QMS frameworks, certifications, audits, and customer-specific requirementsHands-on experience leading quality investigations, SCARs, corrective actions, and customer complaint resolutionWorking knowledge of SAP, LIMS, and ETQ Reliance systemsStrong communication, coaching, and stakeholder management skillsWhy Join?This is an outstanding opportunity to step into a visible leadership role where you can make a direct impact on quality performance, operational excellence, and customer satisfaction.You’ll work closely with technical, engineering, and operational teams to strengthen quality systems, improve audit readiness, and drive continuous improvement initiatives across the site.