Assistant Manager - Chick-fil-A

Assistant ManagerDate posted: October 24, 2025Pay: Up to $22.00 per hourWho We Are:We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland's most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation.Responsibilities:Train and develop a high-performing teamCoach leaders through encouragement and on-floor guidanceModel Second Mile Service and a guest-first mindsetMaintain high standards for taste, speed, cleanliness, friendliness, and accuracyEnforce food safety, quality, and handbook policiesCoach team leaders on proper procedures and people developmentEnsure professionalism and positive attitude across the teamHelp prevent and resolve personnel issuesMaintain cleanliness, stocking, and product organizationSupport the director team with food cost, labor analysis, and guest experienceWork with Team Leaders and Assistant Team Leaders to improve team and guest experienceOpen availability (day and night) for 40-45 hours per week, typical shifts 2:00-11:00 or 6:30-3:00Available for all holidays including Black Friday, Tulip Time, and DecemberWilling to start with majority of hours in position, earning administrative time over timeBe on call on days off or come in early if neededSupport the operator, directors, and restaurant with any additional tasksSuccess factors: How you know you are winningFast, caring guest experienceConsistent, craveable productDaily execution of food safety systemsAttention to detail in guest ordersRetention of team members and leaders80/80 Rule: 80% of the team trained in 80% of positionsExemplary stewardship of resourcesAll metrics top 20% or above for Chick-fil-AMinimum requirements:Able to work 40-45 hours per weekProven leadership in a fast-paced restaurant2 years consecutive leadership experienceReliable transportationWillingness to grow and take on challengesStrong accountability for self and teamPositive attitude and energyExcellent communication and situational awarenessSense of urgencyIntegrityPreferred:2-year degree or pursuing one3 years of Chick-fil-A experienceServSafe certifiedPay: Up to $22.00 / hourWorking at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.