TKC Logistics Specialist (Bilingual in English and Korean)

ResponsibilitiesAssign jobs or loads to drivers, technicians, or field staff based on location, availability, and skillsCoordinate schedules and route plans for efficiency and timely delivery/serviceReceive and prioritize calls or requests for service, shipments, or assistanceRespond promptly and effectively to customer inquiries via various communication channels.Process orders, forms, applications, and requests efficientlyCollaborate and coordinate with colleagues to ensure seamless customer service.Strive consistently to ensure customer satisfaction and provide high-quality customer support.Maintain a strong work ethic and willingness to take on additional hours during peak periods.QualificationsStrong communication skills (verbal & written)Multitasking & time management under pressureProblem-solving skills for route changes, emergencies, and conflictsStrong communication and interpersonal skills.Understanding of industry-specific regulations.Familiarity with dispatching software, TMSd manage time effectively.Ability to communicate in Korean is a plusBenefits (Full-Time ONLY)Health, Dental, and Vision PPO InsuranceLife, STD, LTD Insurance401(K) PlanPaid Time OffAdditional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)Years of Service AwardsEducation Assistant Program (Based on Eligibility)