Servicenow Developer
We are looking for a ServiceNow Developer who is eager to learn, grow, and transform their career by working on challenging and impactful projects.Key ResponsibilitiesWe will accept candidates across Brasil.In this role, you will:Develop and configure ServiceNow solutions using an OOTB‑first approachImprove and maintain CMDB structure, relationships, and data qualitySupport CSDM alignment across service models and service portfoliosBuild and enhance custom applications, flows, UI policies, and automationsDevelop and support integrations using IntegrationHub, REST APIs, and MID ServerEnable and support AI features in accordance with governance and security standardsPerform troubleshooting and root cause analysis, proactively reducing technical debtExecute QA activities (unit, functional, and regression testing) and maintain test evidenceCreate and maintain clear technical documentationSupport platform upgrades, ensuring solutions are upgrade‑safeMandatory SkillsStrong JavaScript experience (Business Rules, Client Scripts, Script Includes, ACLs)ServiceNow configuration and development (Flow Designer, forms, workflows)Experience with integrations (REST APIs, IntegrationHub)Solid knowledge of CMDB fundamentals (CI classes, relationships, data quality concepts)Experience working with enterprise SDLC and change management processesDesirable SkillsKnowledge of CSDM and service mapping alignmentExposure to Discovery and Service Mapping (normalization and deduplication)Experience with AI features such as Now Assist and AI SearchApp Engine and scoped application developmentExperience with Automated Test Framework (ATF)ServiceNow certifications (CSA, CAD, CIS)Familiarity with:ServiceNow Platform, CMDB, CSDM, Data QualityCI Relationships, Service Mapping, OOTB configurationsFlow Designer, Scoped ApplicationsIntegrations, REST APIs, IntegrationHub, MID ServerJavaScript, Business Rules, Client Scripts, Script Includes, ACLsAI Enablement, Now Assist, AI SearchQA Testing, Unit & Regression TestingDocumentation, Upgrades, Upgrade‑safe developmentSDLC, Change Management, Governance, ControlsPerformance Troubleshooting and Technical Debt ReductionWhat You Can Expect from UsContinuous professional development aligned with your interests and career goalsOpportunities for international experience, including work outside BrazilA collaborative, diverse, and innovative environment that values inclusion and teamworkWhat We Offer – TCS Brazil BenefitsHealth InsuranceDental PlanLife InsuranceTransportation AllowanceMeal/Food AllowanceChildcare AssistanceTotalpassTCS Cares – Free 24/7 hotline offering psychological, legal, social, and financial supportPartnership with SESCCertification reimbursementTCS Learning Portal – Free access to online courses and live trainingOpportunities for international assignmentsDiscount partnerships with Universities and Language SchoolsBring Your Buddy Program – Referral bonus for successful hiresTCS Gems – Performance recognition programXcelerate – Career platform offering free mentoring