Premium Supervisor - Hollywood Casino Amphitheater

The RoleSupervises and coordinated activities of stand workers in the VIP area. Oversees and/or participates in stand set-up and closing procedures (ex: counting inventory, prep, cleaning) Ensures that all work stations remain clean and sufficiently stocked. Orders replacement stock from runners as necessary. Efficiently and accurately completes any required paperwork. Ensures that all employees are adhering to alcohol policies. Manages staff to ensure food preparation meets guidelines set by Legends and the board of health. Must be knowledgeable of all positions, willing and able to fill any position in the location, if needed. At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the following event.Company Overview:Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.ResponsibilitiesSupervises and coordinated activities of stand workers in the VIP Area. Oversees and/or participates in stand set-up and closing procedures (ex: counting inventory, prep, cleaning) Ensures that all work stations remain clean and sufficiently stocked. Orders replacement stock from runners as necessary. Efficiently and accurately completes any required paperwork. Ensures that all employees are adhering to alcohol policies. Manages staff to ensure food preparation meets guidelines set by Legends and the board of health. Must be knowledgeable of all positions, willing and able to fill any position in the location, if needed. At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the following event.Knowledgeable of POS system including voids, credit card issues, closing out proceduresInputting daily event sheets and daily reportsWork closely with the customer service department to improve customer service in all assigned areasDo inventory at assigned locationsHandle assigned area schedules, make changes, print and post themMust maintain a friendly, positive attitude and a professional demeanor at all timesAbility to interact with guests and staff in order to insure guest satisfactionMust have extensive knowledge of food and beverage menu, specials and services offeredKnow the "layout" of the venue and assigned area where you are workingProvide guests with personal service and attention to detail that will exceed expectationsMaintain a clean, neat and safe work areaAbility to assure compliance with company service standards, company inventory and cash control proceduresWork as a team with fellow associates and other service departments within venueAbility to work a flexible schedule to meet service demand levels, including days, nights, weekends and holidaysMust meet state and local health requirements for food handlers and alcoholic beverage services.QualificationsMust have two (2) to four (4) years working in a fast paced, high-end club, restaurant or catering locationHigh School Diploma, some college preferredMust be proactive, self-motivated, organized and the ability to prioritize as neededMust be detail orientedAbility to work under pressure and adapt to change quicklyMust be Punctual and dependableMust be able to read and maintain informationMust be able to perform simple mathematical calculationsMust be able to speak, read, write and understand EnglishAbility to move quickly and act on assigned duties within production and service time frames establishedMust maintain personal hygiene and a well-groomed appearanceAbility to walk long distances and stand for extended periods of timeMust be able to stand, kneel, lift (up to 30 pounds), carry items, push carts, walk at a fast pace, and bend downFollow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic informationQualificationsEducationPreferredHigh School or better in Other.Some post college or better in Other.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.