Accounts Receivable Associate

ACCOUNTS RECEIVABLE ASSOCIATE Responsible for managing the company's incoming payments by ensuring accurate and timely processing of payments as well as monitoring customer accounts. Critical in maintaining positive cash flow and strong customer relationships. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES Invoicing and Billing Invoicing and Billing is handled by our Customer Service Department. Payment Processing Record and apply customer payments, including checks, ACH, wire transfers and credit cards. Monitor and reconcile daily payment batches with accounting records. Address and resolve payment discrepancies with customers. Account Reconciliation Reconcile customer accounts and maintain accurate AR aging reports. Investigate and resolve discrepancies between payments and invoices. Collaborate with the accounting team to ensure accuracy in financial statements. Collections and Customer Relations Monitor outstanding balances and follow up with customers on overdue accounts. Monitor and enforce credit policies and procedures. Contact customers to resolve billing disputes and negotiate payment plans if necessary. Maintain professional and positive relationships with customers. Reporting and Documentation Generate AR reports, including aging schedules and collections status. Maintain organized records of invoices, payments and correspondence. Assist in preparing documentation for audits or compliance reviews. Process Improvement Identify opportunities to enhance AR processes and workflows. Implement automation tools to improve efficiency and accuracy. POSITION REPORTS TO: Controller POSITION(S) SUPERVISED: None QUALIFICATIONS EDUCATION High school diploma or equivalent Associate or bachelor's degree in accounting or related field preferred REQUIRED KNOWLEDGE Knowledge of accounting principles and practices Familiarity with regulatory requirements related to accounts receivable processes EXPERIENCE REQUIRED Proficiency in accounting software (e.g., Epicor) and Microsoft Excel SKILLS & ABILITIES Ability to prioritize tasks, manage workload efficiently and meet deadlines in a fast-paced environment Strong attention to detail and accuracy Excellent organizational and time management skills Excellent communication and interpersonal skills Ability to work independently as well as collaboratively within a team ATC Drivetrain provides equal employment opportunities (EEO)