Binance Accelerator Program - TechOps Engineer (MENA Timezone)

Binance Accelerator ProgramBinance Accelerator Program (BAP) is a 3-6 month internship program designed for early career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it's like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career.Current university students and recent graduates may apply.Role PositioningBuild observability, automation, and AIOps foundations. Focus on deliverable output, reusable assets, and support-driven product improvement.Learning OutcomesUse logs/metrics/traces to understand issues; complete a dashboard + alert + runbook for one service.Turn support pain points into product improvements (copy, self-service, workflow).Understand MLOps/AIOps basics: deployment, rollback, drift monitoring.Build or extend an agent skill for automation or support.ResponsibilitiesObservability & Automation – Set up dashboards/alerts; script repetitive ticket steps.RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes.Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.RequirementsMust-haveCS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.Good documentation – write actionable runbooks.Empathy & product thinking – improve user experience from support data.Basic understanding of agents and skills.Nice-to-haveK8s, CI/CD, Terraform.MLOps project experience.Built a simple LLM agent or defined skills (LangChain, function calling).TSM tool experience.Why BinanceShape the future with the world's leading blockchain ecosystemCollaborate with world-class talent in a user-centric global organization with a flat structureTackle unique, fast-paced projects with autonomy in an innovative environmentThrive in a results-driven workplace with opportunities for career growth and continuous learningCompetitive salary and company benefitsWork-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.