Payroll Manager

DescriptionJoin our dynamic and expanding team at Complete Payroll as a Payroll Manager! We are searching for an experienced and detail-oriented professional to lead our payroll team, streamline processes, and deliver exceptional service to our clients. This is an exciting leadership opportunity to collaborate with an innovative organization that specializes in payroll, time & labor, and human capital management solutions. RequirementsLead and Manage TeamsSupervise, mentor, and coach payroll specialists to maintain accuracy, efficiency, and adherence to payroll deadlines Optimize OperationsOversee packaging, printing, and account management functions while identifying opportunities to enhance payroll processes and reduce errors Team DevelopmentConduct monthly one-on-one meetings with team members, provide career coaching, and assist in developing training strategies Software ExpertiseGain in-depth knowledge of our software systems to troubleshoot complex payroll issues and support staff as Tier 2 technical support Client EngagementCultivate strong relationships with business owners and HR/payroll/accounting teams to deliver exceptional service Client Data Privacy & Security: Ensure client data protection policies are followed, monitor compliance with security protocols, and safeguard sensitive client information against unauthorized access Data IntegrityManage ACH transactions, manage general ledger and 401(k) uploads, and ensure the accurate and secure handling of HR/payroll data Provide Payroll Coverage: Step in to process payrolls during staff absences or as needed, ensuring accuracy, timeliness, and uninterrupted service for clients Quarterly/Annual ReportingSupport tax department during quarter-end and year-end reporting Special ProjectsAssist with software updates, process improvements, and other projects as required Qualifications:Educational Background: Bachelor's degree required Technical Experience: Experience with UKG Ready or cloud-based HR applications preferred and strong proficiency with MS Excel Relevant Experience3-5 years of payroll management or supervisory experience, preferably in a payroll bureau, PEO, or similar high-volume environment and 7+ years of customer service, accounting, or HR experience Payroll Certification: CPP or FPC certification preferred Detail-Oriented: Strong focus on accuracy and detail Delegation: Delegate tasks and responsibilities to team members, ensuring projects are completed efficiently and within deadlines Motivation: Inspiring the team to work toward common goals and maintaining high morale, especially during challenging periods Excellent Communication Skills: Clearly and effectively sharing information, expectations, and feedback across various channels Collaborative Team Player: Ability to work collaboratively and effectively within a team Empathy and Emotional Intelligence: Utilize a high degree of emotional intelligence to foster an inclusive and supportive team culture Problem Solver and Troubleshooter: Strong problem-solving skills with the ability to develop solutions that meet client and company needs and expectations Self-Motivated Learner: Ability to learn from experienced team members and through self-study Organizational and Time Management: Handling multiple responsibilities, prioritizing tasks, and managing resources efficiently Self-Management: Demonstrated ability to effectively manage and prioritize workload while maintaining accountability in a flexible or self-directed schedule Numeric Aptitude: Strong ability to work with numbers and financial data. We offer comprehensive health benefits, 401K plan with matching, paid time off, paid holidays, and strong opportunities for growth within our organization. If you are a dynamic leader looking to advance your career, we invite you to apply today!