Hybrid Trust Associate - Client Services & Ops
Location: Wilmington, DE (not in the city)
Schedule: Full-Time & Hybrid
About First State Trust Company
First State Trust Company ("FSTC") is a Delaware chartered trust company with offices in Wilmington, Delaware, and West Palm Beach, Florida. FSTC is rapidly growing.
Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC's independent professional trust administration services, combined with the investment management services of their chosen provider.
Position Responsibilities
We currently have a newly created role for an individual looking to join a rapidly growing firm. FSTC is looking for a Trust Associate to join the team to help deliver high quality service and solutions to our clients and our colleagues.In this role you will have broad exposure across the organization. This person must demonstrate proper effort, attitude and discipline to work in a growing and fast-paced environment. He or she must be service and solutions oriented to fit our growing business. The Associate will partner with internal colleagues across our Trust Team, to own, manage and complete various tasks including the following:
Adhere to service standards for clients & colleagues
Handle inventory management
Provide support to our Sales & Client Experience teams
Answering incoming client calls & inquiries
Handle incoming and outgoing mail
Maintain reception area of Delaware office
Handle all company social media posts & marketing
Help with filing and recordkeeping
Assist in Event planning when needed
Own, Lead, Manage various projects as assigned
Provide Notary services to Trust team as needed
Knowledge & Qualifications
Bachelor's Degree Preferred
2-3 years of relevant work experience
Strong interpersonal skills
Strong organizational skills
Ability to seamlessly multitask
Professional appearance and demeanor
Familiarity with basic office software in Microsoft Office Suite
Ability to operate scanners, copiers and printers
Strong Social Media experience & knowledge
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