Inside Sales Representative

Company DescriptionStatesville Process Instruments, founded in 1985 and based in Statesville, North Carolina, is a renowned manufacturer's representative and distributor specializing in process, control, pressure, and temperature instrumentation. We are dedicated to providing top-notch products and services, supported by a comprehensive cross-reference library and customized stocking agreements to meet the needs of our clients. Proudly serving the Carolinas and Virginia, we aim to deliver exceptional value and tailored solutions to our customers.Role DescriptionThis is a full-time in office role for an Inside Sales Representative, based in Statesville, NC. Daily responsibilities include managing customer accounts, ensuring customer satisfaction, generating and nurturing leads, and providing exceptional customer service. The role also involves coordinating with clients, addressing inquiries, and maintaining accurate sales records to ensure seamless operations.QualificationsProficiency in Inside Sales and Lead Generation techniquesStrong Customer Service and Customer Satisfaction skillsExperience in Account Management and building client relationshipsExcellent communication and interpersonal skillsAbility to work both independently and collaborativelyDetail-oriented with strong organizational and problem-solving abilitiesFamiliarity with process and instrumentation industries is a plusProficiency with CRM software and basic computer applications