Gateway Center Program Supervisor

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $83,763.90 - $128,373.25 Annual Department: Department of County Human Services (DCHS) Job Type: Regular Non-Represented Exemption Status: United States of America (Exempt) Closing Date (Open Until Filled if No Date Specified): October 15, 2024 The Opportunity: The Domestic Violence and Sexual Coordinating Office (DVSCO), Youth and Family Services is looking for its next Leader! We are seeking to fill one (1) Full Time Gateway Center Program Supervisor. This position is a Full time 1.0 FTE and will be scheduled as hybrid telework 40 hours a week (Monday – Friday 8:00am -5:00pm). The on-site work location for this position is at the Gateway Center, 10305 E Burnside St. Portland OR 97216. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department. About the Position: The Gateway Center for Domestic and Sexual Violence Services is a multi-agency stand alone program operated under the auspices of the Department of County Human Services, Domestic and Sexual Violence Coordination Office that provides a comprehensive range of services to survivors of domestic and sexual violence. Both internally and externally facing, the Gateway Center Program and Community Manager defines the Center’s objectives and goals, creates and implements strategic plans, is responsible for the overall operations, quality control, staff management, community collaboration and partnership efforts, evaluation, program and service delivery implementation and effectiveness. Individuals from 15 different public and private partners make up the Gateway Center Community; this position ensures that all the moving parts work together, in harmony, and in accordance with laws and regulations. The Manager is responsible for setting all organizational goals, as well as creating, implementing and administering all policies and procedures. Primary responsibilities include but not limited to: Function 1: This position plans, organizes, manages and administers all of the functions, activities, and service coordination for the Gateway Center for Domestic and Sexual Violence Services, a stand alone multi-agency program that serves tens of thousands of Multnomah County residents each year. This position is responsible for implementing program and strategic planning, develops all program policies, develops and oversees the implementation of procedures and business practices, evaluates goals, objectives, priorities and activities to improve performance and outcomes; establishes administrative controls and improvements, develops procedures and ensures adherence to regulatory requirements. Serves on the management team for the Gateway Center and provides leadership to the Gateway Center Community, which is comprised of a dynamic array of approximately 60 individuals representing 15 different agencies. Function 2: Direct and approve through the Program Specialist Senior and victim advocate intake team the planning, prioritizing, assigning, supervising, training and review of the work of a diverse workforce; act as a legal expert and general resource to staff and community; provide direction, guidance and leadership to staff and a wide variety of community partners. This position conceptualizes, develops and defines new enterprise and joint ventures among various agencies to create innovations and more effective cross agency service delivery. This position provides expertise and leadership to multi-agency collaborations to improve the continuum's overall service delivery in various areas including access to housing and services to improve survivors' financial wellbeing. Function 3: Develop, administer, assist and monitor budgets; develop justifications for budgetary recommendations and/or adjustments; participate in forecasting the need for additional funds for staffing and resources; identify, obtain, and manage funding from grants and community partners, participate in the interpretation, negotiation, management and enforcement of contracts, including the development of all program instructions and evaluation outcomes. Participate in formulation, execution and implementation of intergovernmental and interdepartmental agreements related to Gateway Center services. Ensure policy makers understand the impact and effectiveness of domestic and sexual violence services generally. Function 4: This position is responsible for developing, implementing and maintaining quality management and change management plans and systems to ensure compliance and achieve program outcomes. These duties are not exclusive to County staff, but include managing change practices for Gateway Center partners from 15 other agencies who rely on this position for community leadership and guidance. The position develops and monitors all data collection systems, and provides an eye toward continuous improvement in data collection in order to report on increasingly sophisticated outcome measures. Applies strategic thinking to possible future service scenarios to anticipate and ensure that funding and programmatic needs will be met. Function 5: Provide expert guidance to other departments, the general public, and outside agencies regularly. Provide staff leadership to the Systems’ Accountability Work group (a multi-agency/ multi-discipline collaborative) to improve institutional response to survivors of domestic and sexual violence. Regularly represent the County to the public, elected officials, other agencies, governments and organizations including making presentations, conducting community outreach, and providing leadership and facilitation of committees, inter agency task forces, special projects, and other community outreach activities; respond and resolve confidential and sensitive inquiries, investigate complaints and recommend corrective action as necessary. Understands needs of the population as well as service gaps across the continuum of domestic and sexual violence service providers. Provides expertise and advocacy to policy makers regarding additional service needs for the entire continuum. The successful candidate will demonstrate: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values Commitment to equity with a focus on racial justice Experience working with vulnerable populations such as communities of color and people with disabilities Knowledge of trauma-informed care and culturally responsive practices Comfort with change To Qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: A Bachelor's Degree – in lieu of a degree, we will consider equivalent years of related experience. Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 7-10 years of qualifying training and/or experience). Must have completed 40-Hour Domestic Violence Advocate Training from the State of Oregon or equivalent from the other State or must have the ability to get the certification within 6 months of hire. Must pass a criminal background check with Multnomah County (this step occur after a job offer) Must have a valid driver license We acknowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply. Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation: The Application Packet: Your completed application must include all of the following items to be considered: 1. A resume. Please attach your resume as a separate document. (As an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.) 2. A cover letter. Please attach your cover letter as a separate document. The quality of your response may determine if you are to move on to the next review. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable. Your cover letter should address the question below: (a) How does your professional and lived experience align with the with the work of the Gateway Center and its multidisciplinary approach to serving survivors of domestic and sexual violence? Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire. - Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. - We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.) The Selection Process: For details about how we typically screen applications, review our overview of the selection process . We expect to evaluate candidates for this recruitment as follows: 1. Initial review of minimum qualifications 2. Application materials review 3. Phone screen 4. Consideration of top candidates 5. Background and reference check Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Additional Information: Type of Position: This non-represented position is not eligible for overtime. Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees. For more information about our benefit offerings, please visit: https://multco.us/benefits/new-employee-benefits . Pay Equity: The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work. Additional Details: Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. Work Location: This position works onsite at Gateway Center, 10305 E Burnside St, Portland OR 97216 Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Gary Miguel Email: gary.c.miguel@multco.us Phone: +1 (503) 3148943 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 9361 - Program Supervisor