Customer Service Representative- Manufacturing

Customer Service RepresentativeA growing manufacturing company is seeking a detail-oriented and customer-focused Customer Service Representative to support customers, sales, and internal production teams. This role is responsible for processing orders, coordinating customer requests, and ensuring timely communication throughout the order process.ResponsibilitiesProcess and enter customer orders accuratelyReview pricing, specifications, quantities, and delivery requirementsProvide order acknowledgements and status updates to customersCoordinate with sales, production, and shipping teams to ensure timely order fulfillmentHandle order changes, corrections, returns, and customer inquiriesQualifications2+ years of customer service or order processing experienceMicrosoft Office experience, especially ExcelERP system experience preferredManufacturing environment experience