Tour Receptionist

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.PurposeResponsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.Job DutiesGreet and check-in guestAssist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurantsRun and prepare reports – opening and closingAnswer phonesCommunicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)Provide information to guests about the area, including directions and show informationCoordinate with Sales Manager on any additional gifts to be issued for New OwnersPrepares count and profiles of tours for the entire dayUpdates numbers to Sales Managers as more tours are addedCommunicates with Admin Manager or Leads with unusual tours/giftsMaintains clean lobby, stocks magazines or literatureOther duties as assignedJob RequirementsHigh School Diploma/GEDPrior Administrative experienceBenefitsMedical, Dental, Vision after 60 days employment401kPTOEmployee Travel Perks$17/hrShiftDay to early evening shifts (7:30am - 3:30pm)Weekend availability is a must