Front Desk Agent and Housekeeping Associates

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departments​Qualifications:Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skills We are also Seeking Housekeepers to join our Team! Apply for either position now!Responsibilities:- Clean and sanitize guest rooms, bathrooms, and common areas- Change bed linens, replace towels, and restock room amenities- Vacuum, sweep, mop, and dust as needed- Report any maintenance issues or lost items to management- Follow hotel cleaning standards and safety protocols- Provide excellent customer service when interacting with guestsRequirements:- Cleaning experience preferred but not required- Ability to work independently and as part of a team- Strong attention to detail and time management skills- Availability to work weekends and holidays as needed