Part-Time Tourism Ambassador

Salary: $16.54 HourlyLocation : Gloucester, VAJob Type: Part-time as NeededJob Number: 02092026-01Department: TOURISMOpening Date: 02/09/2026DescriptionGloucester County seeks dedicated part-time applicants to join the Parks, Recreation & Tourism team as a Tourism Ambassador. This position is responsible for conducting day-to-day operations at the Visitor Center, Gloucester Museum of History, and Colonial Courthouse walking tours.Flexible work hours.Multiple positions available.Must be available to work Saturday and Sunday 9:00am-5:00pm and occasional weekday/evenings.Candidates may expect an average of 8 hours per week.Under general supervision, the Tourism Ambassador provide coverage for the Visitor Center, Gloucester Museum of History, or float between the two. Employees may work independently or in tandem with volunteers.Reports to Tourism, Marketing and Events Manager.Job HighlightsGreets visitors; Responds to routine inquiries about restaurants, retail, lodging, attractions, history, etc.; Creates a welcoming and engaging experience for visitors.Interacts effectively with fellow employees, supervisor, business owners, the public, and visitors.Conducts opening and closing procedures, monitors visitor flow, and handles basic administrative and cleaning tasks.Visitor Center:Uses a Point of Sale system for purchases at the Visitor Center gift shop.Restock merchandise and brochures to ensure sufficient quantities and aesthetics; Reports low inventory to Visitor Service Coordinator.Gloucester Museum of History:Provides tours of the museum; Answers basic questions about exhibits; Refers to the Historic Resources Supervisor as relevant.Restocks brochures and limited merchandise inventory; Processes and records cash sales.Tours & Special Events:Conducts weekly historic courthouse walkthroughs for safety checks, maintenance needs, and aesthetics; Reports incidents and problems to supervisor.Provides scheduled and impromptu tours (~30 minutes) of the historic colonial courthouse circle; Uses discretion in selecting topics, tour paths, accommodations, and safety measures; Practices and memorizes tour scripts.Uses various technology (computer, AV equipment, projector, Bluetooth, sound equipment, security systems).Works tourism-related vendor exhibits and special events including set-up, break-down, and guest interactions.Performs other duties as assigned.QualificationsPossession of a high school diploma/GED.Minimum of two (2) years of experience working with the public.Any equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.Special RequirementsPossession of a valid driver's license; possess and maintain a driving record that meets established Gloucester County Driving Standards.To be considered for this position, your online application must include three (3) professional references.Professional references are individuals who can attest to your job-related knowledge, skills and abilities while working or in a volunteer capacity AND are not family or personally related. Professional references should include job title, company name and address, phone numbers and email address if available.Gloucester County is an Equal Opportunity Employer& Drug Free WorkplaceThe are no benefits associated with this position.01What is your current highest level of education completed?I do not have a High School diploma or GEDHS Diploma or GEDSome CollegeAssociate's DegreeBachelor's DegreeMaster's Degree or higher02Do you possess a valid driver's license?YesNo03Describe your experience working directly with the public or in a customer-service oriented job. Be sure to indicate which employer the experience is related. If none, enter N/A as your response04Describe a specific example of what you have done to guarantee that customers were satisfied.05I have reviewed the job posting and understand in order for my application to be considered complete, I must attach my cover letter and (3) professional references.I acknowledge the above statement.