End User Computing (EUC) Engineer/ Desktop Engineer

End User Computing (EUC) Engineer - WA/Redmond / Onsite workHiring: EUC / Desktop EngineerLocation: Redmond, WA — 100% OnsiteDuration: 18 MonthsOpenings: 2We are looking for an EUC/Desktop Support Engineer with 5–8 years of experience to join a long-term onsite project in Redmond, WA.Key ResponsibilitiesEnd-user and desktop support for Windows and macOSTroubleshoot laptops, desktops, printers, VPN and network connectivitySupport SCCM, Microsoft Intune and Windows AutopilotSupport MDM/MAM and Multi-Factor AuthenticationTroubleshoot Microsoft 365, Outlook, Teams and OneDriveSupport Active Directory and Group PolicyManage ServiceNow tickets and incidentsHandle software deployments, OS upgrades and endpoint issuesEscalate complex issues to L2/SME teams when requiredRequired Skills5–8 years of Desktop/EUC support experienceMicrosoft Intune and SCCM/MECMWindows 10/11 and macOS troubleshootingActive Directory and Group PolicyMicrosoft 365 supportVPN, networking and printer troubleshootingServiceNow experienceExcellent communication and customer-support skillsNote: This is not a senior EUC engineering role. We are looking for hands-on Desktop Support/EUC professionals who enjoy resolving end-user issues and providing excellent customer service.