Manager, Digital Performance & Optimization

For our client, we are seeking a Manager, Digital Performance & Optimization to join the team of a leader in the Finance & Insurance space.This role will lead the measurement and optimization of digital experiences across customer journeys, turning performance data into clear business action. You will partner closely with Product, UX, Marketing, and Technology teams to identify friction points, improve conversion, and strengthen the overall customer experience. The position also plays a key role in building executive-level visibility into digital performance and shaping priorities through analytics-driven recommendations.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $103,800 – $173,300 annuallyResponsibilities Monitor and analyze performance across digital platforms and customer journeys Identify friction points and opportunities to enhance customer experiences Develop a comprehensive view of digital performance throughout the customer lifecycle Build executive dashboards linking digital activity to business outcomes Translate data insights into concise recommendations for decision-makers Lead conversion analysis and optimization initiatives with collaborative teams Define KPI frameworks and ensure insights inform planning and prioritizationQualifications Bachelor's degree or equivalent combination of education and professional experience Minimum of 8 years in digital analytics or related fields Strong experience with eCommerce or consumer-facing digital experiences Expertise in Google Analytics 4 (GA4) and BI tools like Tableau or Power BI Deep understanding of conversion optimization and customer journey analytics Ability to convert complex data into actionable business insights Experience collaborating with cross-functional teams in Product, UX, Marketing, and TechnologyBenefits Culture of continuous improvement and analytical rigor Opportunity to mentor and lead a high-performing team Ability to influence strategic decisions at a global scaleOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.