Client Experience Specialist

First Command Financial Services, Inc. has been empowering our Nation's military families to achieve financial security since 1958. Through personalized, face-to-face coaching, First Command Financial Advisors have helped guide hundreds of thousands of families toward positive and sustainable financial habits. Our mission-driven organization takes pride in serving those who serve our country, with a commitment to integrity and long-term client success. Joining First Command means contributing to a values-driven team dedicated to making a meaningful impact. The Role We need someone to help our advisor succeed by connecting with clients, managing schedules, and keeping our social media active. This is a full-time virtual position, about 40 hours per week. What You'll Do Work with Clients Call and email clients to schedule meetings Manage the advisor's Outlook calendar Make sure appointments run smoothly and on time Handle Social Media Create and post updates on social media Keep our online presence active and engaging Help connect with current and future clients Who You Are Curious - You ask questions and double-check details to get things right. Great Communicator - You're clear and professional in emails, texts, calls, and video chats. Open-Minded - You're willing to try new ways of doing things to see what works best. Self-Motivated - You get things done without needing constant reminders. Dependable - You speak up about both wins and problems so we can work together. Coachable - You welcome feedback and want to keep learning and improving.Goal-Oriented - You see this as a chance to grow your skills and career. Honest - You do the right thing, even when it's hard. Team Player - You know we succeed together. Tech-Comfortable - You're ready to learn Outlook, social media tools, and our systems. The Details 40 hours per week/ $16.78 – $23.54 per hour, based on experience Work from home Flexible schedule during business hours Room to grow into bigger roles Potential for incentive bonuses Why Join Us Work independently with clear goals Partner directly with an advisor Gain real experience in client services and digital marketing Be part of a supportive team We care about fit, not fancy resumes. If this sounds like you, let's talk! J-18808-Ljbffr