Project Manager, Implementation

Overview In this role you drive the planning, coordination, and delivery of client implementations for SIDEARM’s digital products in collegiate athletics. You will coordinate cross-functional teams to launch websites, apps, and CMS migrations, ensuring on-time delivery and strong client experiences. You’ll work closely with Design, Engineering, Product, Partner Development and Support to translate client needs into actionable plans. The position combines operations excellence with client-facing leadership in a fast-paced SaaS environment. Compensation / BenefitsMedicalDentalVisionHealth Savings Account401(k) + MatchFlexible Paid Time Off (minimum 10+ days) including Parental Leave, 20 Paid Holidays ResponsibilitiesOwn day-to-day execution of client implementation projects from kickoff to launchManage scope, timelines, dependencies and deliverables using Jira, Confluence and SlackLead kickoff meetings, workshops and status reviews with clients and internal teamsMonitor project health, identify blockers early and surface risksAct as day-to-day client point of contact to ensure a smooth onboarding and launch experienceTranslate client needs into implementation plans with Design, Engineering, Product and Partner DevelopmentCoordinate CMS migration activities and third-party feature integrationsDocument lessons learned and share improvements to scale the migration programMaintain up-to-date project documentation in Confluence and JiraPromote process improvements and stay current with PM tools including AI-powered workflows Key requirements3+ years in project management, project coordination, or client-facing operationsProven track record of delivering client-facing projects on timeStrong organizational skills with ability to manage multiple projectsClear written and verbal communication across technical and non-technical audiencesFamiliarity with Jira, Confluence, Asana or similar toolsInterest in AI tools to improve team efficiencyProblem-solving mindset and collaborative approachGenuine interest in digital products, client experience, or collegiate athleticsMust reside in or relocate to Dallas, TX; onsite at Learfield HQ four days/weekclear communicationcollaborationproblem-solvingJiraConfluenceSlack