Regional Technical Manager

Regional Technical Manager | Langley Waterproofing SystemsLocation: Hybrid - Head Office in Daventry and Home BasedSalary: AttractiveContract Basis: Full-time, PermanentOur MissionOur industry-leading people, systems, and services promote trust and peace of mind. We use our expertise to design, install and construct sustainable solutions with environmental, social, and economic benefits.Our VisionInnovation for better living.Job PurposeRegional Technical Managers (RTMs) are Langley’s on-site technical leads, responsible for delivering inspections, supporting contractors, managing quality, and resolving issues throughout the lifecycle of a project.Each RTM is embedded within a sales region, working alongside the Regional Sales Manager and team to provide hands-on technical support. They lead project pre-start meetings, carry out site inspections, and act as the technical authority on live and completed projects. Where needed, multiple RTMs may be allocated to the same region to support workload demands.RTMs ensure that Langley’s specifications are followed, site activity is monitored, and any aftercare or quality concerns are addressed. This is a highly visible, customer-facing role where professionalism, accountability, and expertise are essential.Key AccountabilitiesSupport Handovers: Attend pre-start meetings and support seamless handover from sales to delivery.Risk Review: Conduct technical risk reviews ahead of work commencement.Peer Review Specifications: Provide peer review for specification proposals.Installation Inspection and Testing:Carry out inspections at key stages during installation.Perform bond testing and installation checks as required.On-site Technical Support: Provide on-site technical support for surveys and installation queries.Inspections and Technical Competence:Lead contractor onboarding inspections and verify technical competence.Investigate site-specific issues, product defects, or workmanship concerns.Conduct defect investigations and issue follow-up.Aftercare: Manage aftercare issues after project completion. Guarantee Systems: Carry out annual roof health checks for 30-year guarantee systems.Representing the Company: Represent Langley professionally on-site, promoting high standards and technical integrity:Attend regional team meetings and act as the technical representative.Participate in contractor engagement and entertainment events.Maintain regular communication with the sales team and provide project updates.This role profile outlines the key responsibilities expected for the position but is not intended to be an exhaustive or definitive list. Duties may evolve over time to reflect changes in Langley or the technical department, and reasonable adjustments may be made in line with business needs.The post holder may also be required to undertake other duties consistent with the nature, scope, and level of the role.As a Langley Employee, You Will Be Expected ToEmbrace, champion, and lead the industry by living our company values:We CareWe Do the Right ThingWe Win TogetherWe Learn TogetherWe Own ItSPIRE Represents How We Bring These Values To LifeSafety – Creating a safe environment to work, develop, and growPurpose – Driven by our mission to build better livingInnovation – Delivering sustainable and forward‑thinking roofing solutionsResponsibility – Being accountable to our customers, colleagues, and communitiesExpertise – Growing our people through continuous learningEnsure a thorough understanding of the company and department business plan: Recognise how these plans influence your daily responsibilities and contribute to the overall success of the organisation.Maintain a smart and professional appearance: Present yourself in a manner that reflects the company's standards and values.Liaise with your line manager: Regularly communicate to understand your objectives and goals, ensuring alignment with the company's direction.Communicate positively and proactively with internal colleagues: Foster a collaborative and supportive work environment through effective and respectful communication.By adhering to these expectations, you will contribute to Langley’s mission and help drive the company forward.What Success In This Role Will Look LikeConsistency: Regional projects are delivered with strong technical support, minimal issues, and consistent oversight.Contractor Support: Contractors feel supported, informed, and accountable throughout the installation process.Quality:Technical defects and risks are identified early and addressed promptly.All inspections and health checks are completed on schedule, with accurate reporting.Trust and Respect:Langley is professionally and positively represented on every siteThe RTM is recognised as a dependable, knowledgeable technical leader within their region.QualificationsProven ability to read, interpret, and work from specifications and technical drawings.ExperienceTechnical Role: Previous experience in a technical or inspection role within roofing, waterproofing, or building envelope systems.Delivery and Resolution: Experience delivering site inspections and resolving construction-related technical issues.Interpretation of Specifications and Technical Drawings: Proven ability to read, interpret, and work from specifications and technical drawings.Site Testing: Familiarity with conducting site tests (e.g. peel or bond testing).KnowledgeProduct Understanding: Strong knowledge of flat roofing systems and installation best practices.Awareness of common roofing products (bituminous, liquid-applied, metal, etc).Compliance: Understanding of British Standards and Building Regulations applicable to roofing (desirable).Quality: Knowledge of quality assurance procedures and inspection cycles.Skills And AbilitiesOrganisation and Time Management: Confident working independently, with strong organisational and diary management skillsConfidence and Communication:Excellent communication skills, both written and verbal: able to liaise with contractors, sales colleagues, and clients.Able to challenge poor practice constructively and professionally.Strong Attention to Detail: Detail-focused when recording findings and writing reports.Technically Curious: Able to problem-solve, ask questions, and seek clarity when needed.Additional RequirementsDriving: This role does require the post holder to be an Essential Car User, hold a full UK driving licence, or have access to a vehicle.Availability:Willingness to travel nationally with overnight stays as required.Comfortable attending occasional evening or early-morning meetings.Willing to travel within the assigned cluster and support other regions occasionally.Computer Literate: Confident using digital inspection/reporting tools and Microsoft Office applications.Salary And BenefitsAn exciting opportunity to work for a well-established company that offers excellent career progression opportunities.An Excellent Benefits Package, Including25 days of holiday per annum in addition to the standard statutory days (mandatory 3 days to be saved for Christmas)Buy and Sell Leave PolicyPensionLife AssuranceIncapacity benefitPrivate Medical InsuranceEmployee Assistance ProgrammeEV Salary Sacrifice Car SchemeCycle-to-work SchemeFree Eye TestsFree ParkingAnnual health check (subject to the policy)2 x volunteering days per yearHow To ApplyClick Apply Now and complete the required fields on the application form. Confirmation that we have received your application will come from recruitment@langley.co.uk.If you have not received further communication from us within 4 weeks of the closing date, please assume that you have not been shortlisted for this vacancy.We encourage applications from people from diverse backgrounds and groups, as well as people with disabilities.Closing Date: 5/6/26