Sales and Design Associate

Grayson Living, a leading name in the luxury home furnishings industry, is seeking a dynamic and motivated Sales & Design Associate to join our new showroom in Santa Ana. This role offers a unique opportunity to blend your passion for sales with an eye for design, helping clients transform their homes with our exclusive products. About Grayson Living: With showroom locations in Beverly Hills and Orange County, as well as a vast e-commerce platform, Grayson Living is a trusted luxury lifestyle brand offering over 25,000+ home decor styles. Our mission is to provide a one-of-a-kind shopping experience for discerning customers looking to elevate their living spaces with the finest designs. Key Responsibilities Sales & Client Relations: Engage with clients in-person, via phone, email, and video to offer expert product knowledge and personalized design assistance. Build and maintain relationships with high-value clients, acting as a trusted advisor throughout their purchase journey. Stay informed on Grayson Luxury’s product availability, customization options, pricing, and promotions. Leverage design tools to create mood boards and floorplans that bring clients’ visions to life. Provide weekly sales updates and ensure timely follow-up with leads. Conduct house calls as needed to deliver personalized service. Customer Service: Deliver exceptional customer service, including post-sale follow-up, resolving delivery concerns, and managing special orders. Coordinate with the Order Entry team to ensure seamless communication on production status and client requests. Merchandising & Showroom Maintenance: Keep the showroom updated with accurate price tags, product information, and promotional details. Ensure the showroom maintains its high standard of appearance, reporting and assisting in resolving any necessary improvements. Assist with inventory management for marketing materials, promotional items, and swatch samples. Qualifications: 2+ years of experience in home decor sales and/or interior design. Proficiency with MS Word, Google Suite, and email communication. Ability to manage conflicts professionally while maintaining composure. Proven success in a high-volume sales environment. Excellent written and verbal communication skills with a passion for delivering an outstanding customer experience. Reliable attendance and availability to work Tuesday through Saturday. Compensation: This role offers a competitive salary plus commission. Location: Grayson Living - 1900 E 17th St, Santa Ana CA 92705 Showroom Hours: Tuesday - Saturday, 9:00 AM - 5:30 PM Schedule: 5 days a week, including Saturdays (as determined by management) Job Type: Full-time Pay: $20.00 - $30.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Experience: Sales: 2 years (Required) Work Location: In person