Registrar, Emergency Room
Schedule: Full Time, Evenings - Mon-Fri & every other weekend, 3pm-11pm
Responsibilities
The Registrar, Emergency Room schedules, greets and registers the patients in a courteous and professional manner. The Registrar, Emergency Room verifies insurance benefits and checks for authorization, pre-certification, physician order accuracy and referral necessity.
Essential Functions:
The Registrar, Emergency Room obtains patients' signatures for required forms and collects patient financial responsibility when required.
Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
Maintains up-to-date and accurate knowledge of insurance and managed care plans. Reads insurance memos and bulletins, maintains files and utilizes online insurance tools to assist patients and ensure the correct handling of payer information.
Accurately records and verifies all patient information when interviewing patients/representatives to ensure completeness of patient records.
Schedule: Monday through Friday, 3:00pm to 11:30pm, and every other weekend.
Qualifications
EDUCATION AND EXPERIENCE:
High school diploma/GED.
Over 6 months to 1 year of patient access/admissions, call center and/or customer service experience in a hospital, health facility or medical office setting required.
BENEFITS:
We offer a competitive salary and comprehensive benefits to part-time and full-time employees, including:
Medical, dental and vision insurance available the first of the month after start date
Wellness and gym discounts and free cardiac rehab gym
403b
On-site discounted child care center
Paid time off
Sick time for full-time employees
Tuition assistance
Free life insurance for full-time employees
Long-term disability for full-time employees
Short-term disability
Employee referral bonus
Identity theft insurance
Pet insurance
Flexible spending accounts
Employee discount program
Employee assistance program
Free parking