IT Manager - Network & Operations - Information Technology (0226)

Salary: Depends on Qualifications Location : Flagstaff, AZJob Type: Regular Full TimeJob Number: 0804643Department: Information TechnologyOpening Date: 04/23/2026Closing Date: ContinuousNature of WorkThis is an onsite working manager position, responsible for administering the enterprise environment and supervising the day-to-day activities of the Datacenter/Operations and Network Administrator staff. Under direction, performs administrative, supervisory, and complex technical work in administration of the operational aspects of Information Technology Department including system administration, database configuration, networking, voice/data communications and support; exercises supervision over operational personnel; performs related work as assigned.This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.Please note: The salary range for this position is $89,145 to $112,145 annually.Typical Duties(Illustrative Only)Recruits, manages, mentors, evaluates and writes performance reviewsEnsure regular communication to CIO/Deputy CIO concerning projects, risks, concerns, problems, and needsProvide project updates ensuring on time/on budget delivery of enterprise projects/initiativesAbility to analyze and resolve server/application/database performance, capacity, replication, and other distributed data issuesHold weekly meetings with assigned staff to track progress and project milestonesWork closely with Division Leads to negotiate contracts and forecast expendituresEvaluates and develops procedures to improve departmental operations; directs preparation of documentationMeet with internal/external customers regularly to better understand their operational needsParticipates in budgeting, short and long-range planning, and development of department objectivesRegular use of VMware, BigFix, PowerShell, Splunk, SolarWinds, WSUS, 0365, CyberArk, Netwrix, Nessus, and all other relevant Administration ToolsManage staff to update and track tasks and high priority projects within relevant project softwareParticipates in the operational change control process, capacity plans and the Coconino County business continuance plans Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders. Minimum QualificationsBachelor's degree from an accredited college or university in computer information systems, management information systems or closely related field and four years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; ORAssociate degree from an accredited college or university in computer information systems, management information systems or closely related field and five years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; ORSix years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role; ORAny equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.The ideal candidatewill be an energetic, enthusiastic self-starter with an emphasis on the customer experience. This position will be working to support a 100+ server VMware environment providing critical services to Coconino County internal/external partners.This position is exempt from overtime.Note: Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.Knowledge, Skills and AbilitiesConsiderable knowledge of:Active Directory, Group Policies, DHCP, DNS, LDAPNetwork infrastructure and design including cabling, LAN, WAN, security and wirelessStrong understanding of cyber-security policies and proceduresAdvanced knowledge of VMware ESXi infrastructure and networkingStrong working knowledge of NAS/SAN design and implementation including on-prem, cloud and hybrid solutionsAdvanced administration of Office 365/Exchange including PowerShell scripting, transport rules and Data Loss PreventionVOIP and Cisco Call Manager support, design, implementation and administrationMDM platformsAdministration of Datacenter hardware, Windows Operating Systems and application troubleshootingWorking knowledge of:Telecommunication switches and hardwareTelecommunications software and applicationsAsset managementEmergency operations center (EOC) support Ability to:Effectively discuss, translate, and describe highly complex topics with both technical and non-technical audiencesCoach team to continually improve efficiency and effectiveness; build confidence in the individual and the teamUnderstand the IT budget and expenditures within the divisionsContribute toward effective, positive working relationships with internal and external colleagues.Demonstrate cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization.Understand the organization's goals and objectives.Work independently with minimal supervisionPrioritize and execute tasks in a fast-paced environment.Work in a team-oriented, collaborative environment. Coconino County is an Equal Opportunity Employer.AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Employee BenefitsCoconino County offers a comprehensive employee benefitspackage to regular employees working 30 or more hours per week that includes:(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)Vacation/Annual LeaveSick Leave10 Holidays Per YearHealth Care InsuranceDental PlanVision PlanGroup Life InsurancePre-Tax Deduction PlanSick Leave Conversion PlanPersonal Day Purchase ProgramVacation Sell Back ProgramTuition Reimbursement ProgramWellness ProgramLong-Term DisabilityArizona State Retirement SystemEmployee Assistance ProgramOn-going Training OpportunitiesFree bus transportation/ EcoPass bus passElective CoverageDependent Medical, Dental, and VisionSupplemental Life (for employees & dependents)Flexible Spending AccountHealth Savings AccountTax-deferred investment programAccidental and Disability InsuranceShort Term Disability01Please describe your work experience and how it relates to the position you are applying for.02How many years of experience do you have in the areas listed below?• Disaster Recovery Administration (Example - Veeam, Cohesity)• Virtual Server Administration (Example - vCenter, HyperV, etc.)• Server Administration (Example - Windows 2012, 2016, 2019)• Storage Array Network Administration (Example - HyperFlex, Compellent, etc.)• Change Management• Ticket Resolution Management• Network Lifecycle Management• Supervisory Responsibilities03Please share why you are interested in this position with Coconino County.