Operations Director

Director of OperationsLocation: Lake Orion, Michigan (In-Person) Salary: $85,000$95,000 annuallyPosition OverviewThe Director of Operations is responsible for overseeing and improving the organization's day-to-day operations. This role ensures that internal processes, systems, and teams are operating efficiently and consistently, while supporting leadership in executing strategic initiatives and driving operational excellence.This is a full-time, in-person leadership role based in Lake Orion, Michigan.Key ResponsibilitiesOversee daily operational activities across departments to ensure efficiency and consistencyDevelop, document, and improve operational processes and standard operating procedures (SOPs)Manage cross-functional teams and support department leaders in execution and accountabilityTrack operational performance metrics and identify areas for improvementPartner with executive leadership to implement strategic initiativesIdentify operational risks and resolve issues proactivelySupport resource planning, staffing coordination, and workflow managementEnsure operational compliance with internal policies and applicable regulationsDrive continuous improvement and scalability as the organization growsQualificationsBachelor's degree in Business, Operations Management, or a related field (or equivalent experience)710 years of operations, project management, or leadership experienceProven ability to manage people, processes, and priorities simultaneouslyStrong organizational, problem-solving, and decision-making skillsExperience building or improving operational systems and workflowsComfortable working in a hands-on, in-person leadership roleStrong communication skills and attention to detailWhat We OfferCompetitive salary range of $85,000$95,000In-person role with meaningful influence on company operationsCollaborative leadership team and growth-oriented environmentComprehensive benefits package (details provided during the interview process)Work EnvironmentFull-time, in-person position based in Lake Orion, MichiganStandard business hours with flexibility as needed to support operations