Tax Senior Manager, Private Client & Family Office Services

Job SummaryThe Tax Senior Manager, Private Client & Family Office Services (PCS-FOS) acts as a leader within the PCS-FOS group. This position is tasked with assisting with building a robust PCS-FOS practice. The PCS-FOS Senior Manager is responsible for providing exceptional client service and supervising the work products of other professionals on the client relationship team; developing new business and working with the business development and marketing team as opportunities move through the pursuit process; mentoring and developing the interpersonal and technical skills of the other client relationship team members; and responsibly managing the PCS-FOS practice through mitigating risk and managing the financial performance of their respective client portfolio.Additionally, in this role, PCS-FOS Senior Manager is charged with applying knowledge to understand potential tax issues, and recognizing, communicating potential risks and potential changes in the tax policy and making top-level decisions regarding filing, preparation and resolution of questions from federal / state agencies.Client Service DeliveryManages the full-life cycle of all assigned engagements by providing technical expertise in all areas within the finance and accounting functionUnderstands the technology packages clients are using to support their accounting/finance functionsDescribes the major functions each system performs, and knows how the system performs those functionsExplains the purpose and value of system functions that a client may not be usingIdentifies when a client is not using a technology package in a proper or efficient manner; learns new technology quickly, understands the essence of technologies, how they can be used, how they interact with other technologies and business functions, what the best methods/benefits are for using them, and applies these technologies to an engagementActively explores what technologies are coming next and why, and how that applies to clientsFacilitates effective discovery meetings with clients; uses open ended questions to identify what their objectives are, what financial information they value for management/decision making and why, as well creating a map of their current internal finance and accounting structure; looks for root causes and does not take information at face value; understands the complexity that can lie behind dataDesigns integrated solutions that respond to the specific situation; open to new ideas and solutions, and avoids "locking-in" to a single solution; knows BDO well enough internally to identify when services outside of PCS-FOS should be included and describes what these services achieve and how they operateOutlines the solution in a concise document and vets it internally with their leaders and other BDO stakeholdersAccurately determines the cost of building a client solutionCalculates the benefit to a client in dollar terms of the solution, using the pricing processCompares the differences between the perspectives, and if there is sufficient margin in between (given our confidence in our calculations) to have a profitable engagement, proposes a fixed fee based on current scope for review by leadershipFormulates recommendations to client leadership on technical accounting issues, financial accounting policies and procedures and financial management issues;Educates clients on how their finance and accounting needs will evolve as their business growsAssists clients in identify next steps and persuades the client to value those unperceived needsIdentifies what needs are critical versus what are not; looks at the business of the client holisticallyPeriodically reviews solutions with their clients to determine if it is still the right solution for the current state of the business;Develops a compelling future vision for a client; communicates in such a way as to inspire clients to take the journey towards that positive futureAssertively manages conflict; uses negotiation techniques to drive difficult agreements between opposing parties/ideas and generally leaves parties satisfied with the resultSupports the client through business changes and helps to facilitate the change management process; is comfortable with ambiguity, knows when to create clarity (or when clarity is possible) versus when to make progress without full definitionActs as a partner to clients, as part of their teamDiagnoses the relationships and political structure of clients and appropriately navigates these complexitiesQuickly and accurately assesses people's perspectivesGathers and/or reviews information necessary from the client to execute on engagements; creates, develops and maintains strong business relationships with clients, both internal and externalUnderstands tax planning considerations/concepts for various business entities; comprehends the information presented on different tax return forms, analyzes this information to draw conclusions and have an intelligent conversation with clients – helping clients navigate business decisions and their potential financial and tax implicationsAppropriately refers tax-related matters to Core Tax and Specialty Tax ServicesBusiness DevelopmentSupports PCS-FOS Leadership with business development strategies and service offerings targeted for various industries;Initiates building sales pipeline and closes new businessEnsures prospect and sales information is entered into CRM as appropriateRefines designed solutions and work plans into a compelling proposal document that speaks the language of the client and identifies the value clients will be receivingEvaluates clients for acceptance (e.g. general risk matters, regulations that affect our work, international business, background checks, etc.), and develops statements of work based on solutions they have proposed, with support from their leadersDevelops a strong understanding of the various industry groups and builds relationships with business development resources; has a deep awareness of the impact that different industries and service offerings have on the technical work and final deliverableActively participates in industry trade groups and networking eventsIdentifies new opportunities to cross sell to existing clientsExplains the Advisory service offerings, as well as the broader firm to a client, prospect, or contactGains an understanding of the BDO Alliance and BRN Network firmsDeveloping OthersFosters a culture that embraces change and accountabilityEnsures PCS-FOS Managers and Staff are trained to understand and perform analytics and forecasting at a level where they are capable of interpreting financial results, recognizing trends and gaining insights into business performance improvementsProvides training on all relevant software, processes and resources, as appropriateActs as Career Advisor to PCS-FOS Managers and Staff, as appropriateEvaluates the performance of PCS-FOS Managers and Staff, and assists in developing goals and objectives to enhance professional development that aligns with the firm's and PCS-FOS's objectivesDrives recruiting efforts at all levels and assists with the on-boarding processServes as a resource for the teamProject ManagementCreates a work plan following best practices of project management (breaking down projects into phases and tasks, estimating time/budget, setting milestones, managing dependencies, and measuring and reviewing progress)Bills engagements in a timely and effective manner, appropriate to the client's situation and the state of the workContributes to economic management matters such as forecasting and monitoring/managing to key metricsAware of how their practice P&L is structured and can interpret common firm metrics (at a practice and an individual level)Accurately scopes a new project and constructs a fee estimate/budget that considers all appropriate details, including, but not limited to: architecting, designing and planning/estimating a tailored client solution;Identifies resource requirements and developing transition plan and estimates appropriateMargins for the practice and the overall picture of the client relationshipOversees client satisfaction with quality of work products, assigned staff, and engagement performanceReviews engagement economics for multiple clients to ensure continuous improvement in order to attain practice KPI'sOther DutiesTravels 25% of the timeOther duties as requiredResearchIdentifies when research is neededClearly and concisely frames issues to be researched; and clearly and concisely reports the analysisIdentifies complex issues to be researched by engagement team and provides research methodology for efficient research processTrains managers / staff on research skills and helps to appropriately frame tax issues for analysisInvolves firm specialists, as appropriateStrategy DevelopmentIntroduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits.Researches and implements tax strategies, including experimentation with promising new strategies and ideasConsistently makes suggestions as to how previous work products or approaches can be improvedMay lead marketing campaigns, if applicable to rolePresents complex strategies to clients and prospective clientsSupervisory ResponsibilitiesSupervises associates, senior associates and managers on all projectsReviews work prepared by associates, senior associates and managers and provide review commentsTrains associates, senior associates and managers how to use all current software toolsActs as a Career Advisor to associates, senior associates and managersSchedules and manages workload of associates, senior associates and managersProvides verbal and written performance feedback to associates, senior associates and managersEducationQualifications, Knowledge, Skills and AbilitiesOne of the following is required:Bachelor's degree, focus in Accounting or Finance, preferred AND eight (8) or more years of experience performing general accounting transactions and functions, requiredTen (10) or more years performing general accounting transactions and functions with some supervisory and consultative or business advisory experience without a degree, requiredMBA or other relevant advanced degree (Masters in Accountancy), preferredExperienceFour (4) or more years of supervisory experience, requiredConsultative or business advisory experience, requiredExperience working with outsourced and/or delivery center operations, preferredLicense/CertificationsCPA certification, preferredSoftwareProficient in the use of the Microsoft Office Suite, specifically Excel, Word, and PowerPoint, requiredExperience utilizing industry standard accounting software and BDODrive platform software such as Intuit's QuickBooks Online (QBO), Microsoft NAV and Bill.com, preferredPrior experience utilizing industry recognized accounting research tools, preferredSEI Archway and Qvinchi, preferredLanguageN/AOther Knowledge, Skills & AbilitiesExcellent verbal and written communication skillsHas an in-depth knowledge and understanding of finance and accounting functions, technology for supporting these functions and how tax planning can differ by industry and business structure; knows what is required from a compliance perspective and what is considered a standard or best practice for the industry or business structureTakes personal accountability for work products and accepts constructive feedback to guide future actionsFully understands the finance and accounting functions generally performed by a business (e.g. sales, purchasing, A/R, etc.) and common best practices/processes for how they operate, as well as how they interact; understands other business imperatives/functions (e.g. data security, internal controls, etc.) and how they can affect the finance and accounting functions; uses this knowledge to analyze the current structure of a client and identify what services identify what services or processes may be inefficient or missing and where we can add value, as well as advise on best practices for their overall financial ecosystemPresents well in one-on-one, small group, and large group settings; presents well to all levels of management, internally and with clients; projects confidence and expertise; communicates in a clear and concise manner that emphasizes key points; persuades others to their points of view; self-aware – knows when an approach is not working and can change course immediatelyStrong analytical and research skillsGAAP and TAX knowledge, financial statement presentation, and report writingStrong organizational skills especially the ability to meet project deadlines with a focus on detailsProven ability to lead a team in a deadline-driven environment and handle multiple projects simultaneously, while focusing on quality, customer satisfaction and service deliveryDirect and prioritize the team to successfully execute multiple tasksAbility to act as the primary contact and provide an executive presence on engagementsCapable of effectively managing a team of professionals and contribute to the professional development of assigned personnelInteracts effectively with people at all organizational levels of the firm, including the Business Development team; demonstrates the capability to build and maintain strong relationships with internal and client personnelAbility to travel up to 25% of the timeSalary Ranges (US States)California: $146,000 – $200,000Colorado: $120,000 – $185,000Maryland: $150,000 – $180,000Massachusetts: $150,000 – $206,000New Jersey: $155,000 – $200,000NYC/Long Island/Westchester: $190,000 – $225,000Washington: $150,000 – $200,000Washington DC: $162,000 – $190,000Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.Equal Opportunity Employer, including disability/vetsBDO USA, P.A. is an EO employer M/F/Veteran/DisabilityJ-18808-Ljbffr