Personal Lines Sr. Account Manager (hybrid Miramar, FL)

Job Summary The Senior Account Manager is responsible for working with Advisors/Client Executives and Account Executives to place new business and service client accounts. The position requires supporting them in day‐to‐day account management for a specific set of clients and entails a great deal of verbal, electronic, and written communications. The Senior Account Manager will have responsibility for placing new business and the marketing process from start to finish for renewals. In addition, you will prepare materials for presentations and communications and assist team members with day‐to‐day client servicing. At this level, you take an active speaking role in client meetings. You will maintain relationships with clients and carrier contacts and work proactively to efficiently deliver services to clients. Some Senior Account Managers may be responsible for managing their own block of business.Experience servicing clients within Personal Risk/Personal Lines – Mass Market Clientele.This is a full‐time role with the flexibility of a hybrid work schedule. This role requires at least 3 days a week from our Miramar, FL office.Essential Duties and Responsibilities Work proactively to place new business and maintain relationships with carrier and client contacts. May lead client meetings for accounts assigned to them.Responsible for managing the renewal and marketing process from start to finish in conjunction with the Account Executives and Advisors.Communicate directly with clients and carriers in collaboration with the Account Executive or Advisor/Client Executive.Create and maintain client files in accordance with office procedures; keep client policy records in the agency management system.Have an assigned book of business.Knowledge, Skills, and Abilities Florida market experience is highly preferred.Spanish bilingual preferred.Ability to work a weekly hybrid schedule from Miramar, FL.Maintain a private workspace when working from home; secure equipment, high‐speed internet, responsiveness, and minimize personal interruptions.Knowledge of all areas of Personal Insurance/Personal Risk coverage is required.Demonstrated strong client servicing skills in the high‐net‐worth/private client group space.Experience with EPIC preferred or similar client management system required.Technical expertise plus good analytical and problem‐solving skills.Ability to handle situations calmly, courteously, and professionally.Excellent written communication skills – writes clearly; edits work for spelling and grammar; presents numeric data effectively; reads and interprets written information.Self‐confident to make sound independent decisions.Ability to interact with a variety of people and personalities successfully.Highly organized; strong attention to detail, decision‐making, and problem resolution.Able to work overtime as necessary.Flexibility and adaptability to changing priorities, deadlines, and technology.Education and Experience P&C License upon hire. Additional P&C designations preferred.Required 3 years of Personal Lines service and sales experience. Must have some experience at a retail brokerage or independent agency.Experience working with personal lines insurance carriers required.BA/BS preferred. HS diploma or equivalent required.Certificates, Licenses, and Registration P&C Insurance License (2‐20 or 20‐44) required upon hire.What We Offer We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range for this position is $57,000 – $65,000 plus annual bonus. The base salary offered can be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‐by‐case basis. In addition to the base salary, this position may be eligible for performance‐based incentives.Equal Employment Opportunity NFP is an inclusive Equal Employment Opportunity employer.#J-18808-Ljbffr