Operations Coordinator-Shipping

Sr. Warehouse Associate (Operations Coordinator)Schedule: Monday - Friday, 11:00 AM to 8:00 PM (may work some weekends)The Operations Coordinator supports warehouse, shipping, and customers by handling all daily shipment activities with warehouse team; carriers;and shipping support. This position will be key to cross functional communication and daily tasks.Handle a high volume of inbound and outbound carrier calls to provide shipment detailsCoordinate large scale shipments: schedule pickup, confirm delivery, dispatch, and set up location trackingCoordinate with Service Labs, and Warehouse team members to ensure all transactions are cleared for shipping outboundRun shipping reportsEnsure all able deliveries from the labs are scheduled and routed to the proper carrierSupport customer and carrier facing sales teams while freight is over the road through consistent communication with all partiesFacilitate communication with customers, carriers shippers and receivers to help resolve shipping issues with a high level of professionalismDrive our customer scorecards and compliance through process adherence and improvements in the Operations Distribution CenterSkills and AbilitiesA passion for exceptional customer service with a high attention to detailHall of fame work ethic with a history of excellent attendanceAbility to take ownership of responsibilities and see tasks through completionAbility to work in a fast-paced environment with rapidly changing prioritiesExcellent communication, multi-tasking and problem-solving skillsMicrosoft Office Suite - Outlook, Excel, Word, PowerPointERP -SAP experience preferredPhysical DemandsThe physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to,Sit, talk, hear, and operate a computer, telephone and keyboardStanding, kneeling, reaching and walking in a warehouse environment requiredModerate lifting required, occasionally