Field Service Operations Coordinator

Position OverviewField Service Operations CoordinatorLocation: Jupiter, FLPay: $26-$27 per hourJob Type: Full-TimeDrive the Operations Behind Exceptional Field ServiceAquafinity is seeking a Field Service Operations Coordinator to play a critical role in managing scheduling, logistics, and communication for our field service teams. While our technicians deliver service in the field, this role ensures everything behind the scenes runs smoothly, efficiently, and on time.If you have experience in service coordination, dispatch, scheduling, or operations support and thrive in a fast-paced environment where attention to detail matters, this is a strong opportunity to grow with a respected, service-driven organization.Key ResponsibilitiesSchedule and coordinate daily, weekly, and long-term service work for Field Service TechniciansOptimize technician routing and maintain accurate service calendarsServe as a primary point of contact for customers, providing scheduling updates and service supportCoordinate closely with Service, Sales, Accounting, and Field Operations teamsManage parts, materials, and job readiness for scheduled service workRespond to and coordinate urgent or emergency service requestsMaintain accurate service records, customer notes, and documentation within CRM/ERP systemsCommunicate scheduling changes clearly to customers and techniciansEnsure service orders are completed within established timelinesGenerate job status, scheduling, and workload reports as neededReview service orders and coordinate with subcontractors or external partners when requiredAdapt quickly to shifting priorities and support overall service operationsWhat We're Looking ForStrong organizational and time-management skillsAbility to manage multiple priorities in a fast-paced service environmentClear, professional communication skills (phone, email, internal teams)Experience coordinating field service, dispatch, scheduling, or operations workflowsComfortable working with technical teams and understanding service scopeHigh attention to detail with consistent follow-throughProficient in Microsoft Word, Excel, and Outlook QualificationsHigh school diploma or equivalent required (associate degree preferred)2-3 years of experience in service coordination, dispatch, operations, or a similar roleExperience using service management software, CRM, ERP, or scheduling systems preferred Why Aquafinity?Competitive hourly payStable, full-time role with a growing organizationCollaborative, team-focused work environmentOpportunities for professional development and career advancement Ready to Apply?If you enjoy being the operational backbone of a high-performing service team and want a role where your organization and coordination skills make a real impact, apply today and join Aquafinity.Pay Range