Cleve Barback - Clevelander -South Beach

Job TitleStocks, cleans and maintains bars and beer coolers according to established Clevelander standardsDuties and ResponsibilitiesClocking in/out for shift via ADPMaintain complete knowledge of and comply with all departmental policies/service procedures/standards.Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Always maintain positive guest relations.Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.Resolve guest complaints, ensuring guest satisfaction. Anticipate guest and bartender needsMonitor and maintain cleanliness, sanitation and organization of assigned work areas.Maintain complete knowledge of all menu items, liquor brands, beers, wines and non-alcoholic selections available.Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and menus.Complete opening side dutiesCheck quality and amount of all bar stock and supplies by using checklist.Complete opening inventory sheet.Requisition all necessary supplies.Transport supplies from Storeroom to designated Bars.Stock ice in Bar.Stock glassware and paper supplies.Set up ashtrays and paper supplies.Set up bottles in display cabinet and speed rail.Check temperature of refrigeration units and glass wash machine.Inspect cleanliness and condition of Bar and service areas; rectify any deficiencies.Assist Bartender in preparing garnishes and mixes.Replenish supplies in Bars throughout shift.Monitor and maintain cleanliness, sanitation and organization of Bar and service areas.Transport soiled wares to dishwashing area.Extend courteous salutations when guests leave outlet and invite them to return.Restock plastic cups as neededEnsure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.Use all chemicals in accordance with OSHA regulations and hotel requirements.Complete closing side duties:Properly store all reusable goods.Empty and drain ice bin.Scrub sink.Remove all items from bar top and tables; place clean items in designated areas; wipe clean all surfaces of bar top and tables.Remove liquor and bottles from speed rail and liquor cabinet.Secure all liquors, beers, wines, coolers, cabinets and storage areas.Wipe down all bottles and surfaces.Clean all bar equipment and tools.Remove trash.Sweep and mop floor behind BarAbility to work a varied schedule that may include early morning, evening, night, and weekend shiftsFollow up on all service details for Bartenders.Maintain work areas clean and organized.Maintain cleanliness of bar area by wiping down surfaces, sweeping and mopping, scrubbing coolers and storage areas, removing soiled glassware and emptying trash.Report all unsafe conditions immediately.Ensure bar is well-stocked with ice, liquor, wine and beer.Complete all opening and closing side work, as assigned to include restocking the bar with garnishes, syrups, straws, napkins and all other necessary items.Assist Bartenders in servicing the guest.Stock bus station, as assigned.Attend required meetings and trainingsCommunicate with manager before leaving shift, get checked out before clocking outComplete other duties as assigned by supervisor, to include cross training.Maintains proper par levels of alcohol and other beverages throughout the shift by following the internal requisition procedure.Assists Bartenders with drink preparation in periods of high volume in accordance with Responsible Vendors proceduresMaintains and ensures compliance of all policies, procedures, and Health Department regulationsOther FunctionsPerforms other duties as assignedMinimum QualificationsMust be 18 years or older.Must be able to work flexible shifts that include evenings, weekends, and holidays.Food Handler certification preferred.The ideal candidate will be organized and able to work with a sense of urgency, seeking guest satisfaction.Six months to one year of experience as a barback is preferred.Knowledge, Skills and AbilitiesAbility to work in a team environmentAbility to verbally communicate and take directionAbility to multitask in high volume and fast paced work environmentAbility to push/pull up to 500 lbs with the use of a pallet jackAbility to lift to 80 lbs.Strong attention to detail requiredStrong organizational and time management skills requiredWorking ConditionsWork is performed in a mostly outdoor environment and requires evening and weekend hours