ServiceNow Developer / Admin with Security Clearance

ON-SITE IN Huntsville, AL. Responsibilities:Perform day-to-day administration and maintenance of the ServiceNow platform, ensuring optimal performance and availabilityConfigure ServiceNow modules, workflows, forms, fields, and integrations to meet business requirementsMonitor and troubleshoot system issues, ensuring timely resolution and minimizing downtimeManage and maintain user accounts, roles, and permissions to ensure appropriate access controlsSupport implementation efforts by assisting with the configuration, testing, and deployment of ITSM, ITOM, HAM, SAM, and HRSD modulesImplement and manage platform upgrades, patches, and hotfixes, ensuring minimal disruption to end-usersCollaborate with developers, business analysts, and other stakeholders to implement enhancements and support new requirementsMaintain and enforce best practices for configuration management, documentation, and system securityDevelop and execute reports, dashboards, and performance metrics to monitor platform health and usageProvide training and support to end-users and ensure effective knowledge transfer