Robotics Tech Support Engineer - Remote & Flexible Hours

Sereact GmbH is seeking a highly motivated Technical Support specialist to join our fast-paced AI robotics startup. You will provide first-line technical support for robot deployments across Europe, remotely diagnose using SSH, Docker and Python, and guide customers through structured problem-solving processes. Responsibilities include handling on-call shifts, documenting incidents, collaborating with hardware and software teams, and contributing to knowledge base improvements.#J-18808-Ljbffr