Call Center Operator/Receptionist

Job TypeFull-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone.Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations RequirementsTelephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred