Shop Manager
The Job
Pizza Shop Leaders are responsible for the day-to-day operations, delivering on our brand promise to our food and marketing team and guests, while driving top-notch results across key performance indicators.
Lead daily operations
Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps and actions to drive the business
Lead weekly manager + pre-shift meetings to drive key goals + objectives throughout the shop
Maintain fast, accurate service, positive guest experience, and ensures consistent execution against quality standards
Adhere to health + safety codes, and company safety + security policies
Recruit, interview, and hire team members, conduct performance reviews
Develop future leaders for the business
Engage in feedback conversations and manage team performance
Follow preventative maintenance program with regards to facility, equipment, and shop cleanliness
Build relationships with vendors, community and neighbors
We Provide
Flexible scheduling to match your lifestyle
Unmatched growth opportunity
Medical, dental, and vision benefits on day one
Tax‑free commuter and cell phone benefits
3‑week paid time off, including Thanksgiving and Christmas days
15% of base salary annual bonus
Option to participate in company 401(k)
Company swag you’ll actually want to wear
Free pizza
The Must Haves
High school diploma or GED; advanced degree a plus
At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees
At least 18 years of age
Food Handlers license or ServSafe certification required
Strong time‑management skills. Ability to multi‑task, prioritize and organize
Ability to select, develop, inspire and manage strong teams
Strong communication skills, both written and verbal
Ability to delegate, follow‑up and hold employees accountable
Proficient knowledge of computers, point of sale software, and restaurant back‑office software and reporting tools, including labor scheduling and inventory
Available to work late nights, weekends and holidays
In‑Shop Requirements
Must spend 80-90% of working shift on the floor or in the front of the shop
Able to stand for extended periods of time
Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat and bend
Be able to exert well‑paced mobility for up to 8 hours or as needed
Be able to handle a knife confidently
Be able to work in warm and cool environments with high‑volume music playing
Be able to tolerate potential allergens, including tree nuts, egg, dairy, gluten, soy, and shellfish
Be able to speak conversational English
Founded in 2012 in Washington, D.C.’s historic H Street NE corridor, &pizza set out to create a different kind of pizza shop - one where experience is the focal point, and every shop reflects the culture and people of its neighborhood.
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