Remote Workforce Management Business Analyst
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.Role: Workforce Management Business AnalystLocation: RemoteDuration: 6-12+ month ContractCompensation: $50.00 - 60.00/hr.Work Requirements: US Citizen, GC Holders or Authorized to Work in USIf interested, please contact Margot Parsons at mparsons@inspyrsolutions.com or call 714-465-5478SummaryWe are seeking a hands-on Workforce Management (WFM) Analyst to support a large-scale WFM system implementation. This role is focused on requirements gathering, solution design validation, and testing, and operates independently from the SI/vendor.This is not a PM role and not a configuration role.Must-Have Experience (Non-Negotiable) Labor Scheduling & Forecasting (Core)Direct experience with labor demand forecastingUnderstanding of how forecasting translates into:Labor hourstore-level schedulesHands-on experience with scheduling optimization Requirements OwnershipProven experience owning requirements documentation, including:BRDs / functional requirementsProcess flows / workflowsUse cases and acceptance criteriaAbility to define business needs before system design begins Testing Strategy & ExecutionExperience creating test cases tied to requirementsOwnership of:UAT designRegression testing approachTest coverage and validationNot just coordinating testing - designing it WFM Implementation ExperienceDesired 2+ WFM implementationsDirect involvement in:Requirements phaseTesting phaseSolution validation Proactive SME MindsetAbility to:Identify risks early (especially around scheduling/forecasting)Challenge vendor/SI assumptionsBring forward lessons learned from prior implementationsNice-to-Have Retail or multi-site store environment experienceExposure to task management within WFM systemsExperience with platforms such as:UKG / KronosReflexisLegionDayforceWhat Success Looks LikeClear, structured, and complete requirements before buildStrong alignment between requirements and testingEarly identification of risks and gapsConfident participation in vendor discussionsAbility to operate independently and drive clarityKey Traits We Are Looking ForHands-on (not high-level or oversight-focused)Concise communicator who drives clarityProactive - brings insights, not just executionComfortable working in ambiguous, early-phase environmentsAbout INSPYR SolutionsTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.26-157722#PinnacleMethodConsulting