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Day Program Manager

*Day Program Manager - Day Program (North) * Eastern Community Development Corporation (ECDC) | East Hampton, CT Full-Time | Pay Range: $55,000 $60,000/year *Schedule:* Monday - Friday | 7:45 am - 3:45 pm, with flexibility as the program needs require *About ECDC* ECDC is a Connecticut DDS-licensed human services agency supporting adults with intellectual and developmental disabilities. Our programs include residential homes, day programs, a Transition Academy, customized employment, and senior supports. We focus on real choices, community connection, and programming that means something to the people we support. *The Day Program Manager Role * We’re looking for a hands-on Day Program Manager to lead DSO North, our day program in East Hampton. You’ll run the daily operation of the program: supervising the direct support team, building programming around each person’s goals, and keeping the program compliant and organized. This is not a desk job. You’ll be on the floor, in the community, and setting the standard for your team. *Duties*
  • Lead and supervise Direct Support Staff (a team of 10+), ensuring effective team management and staff supervision aligned with organizational goals.
  • Build and run meaningful, community-based programming tied to each individual's Individual Plan (IP) goals.
  • Manage program budgets, monitor expenditures, and oversee resource allocation to maintain fiscal responsibility.
  • Build and maintain strong relationships with individual's, families, community partners, and administrators to support collaborative service delivery.
  • Ensure compliance with all relevant regulations, policies, and standards related to DDS and behavioral health programs.
  • Manage staff schedules, time, and attendance in ADP Workforce Now.
  • Oversee documentation processes including client records, progress notes, incident reports, and program evaluations using Therap for documentation.
  • Provide leadership in program development initiatives aimed at expanding services for underserved communities while fostering an inclusive environment.
*Skills*
  • Extensive experience working with individuals with developmental disabilities and behavioral health needs.
  • Proven relationship management skills to engage individual's, families, staff, and community partners effectively.
  • Strong administrative experience with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Demonstrated supervisory experience in human services or related fields; capable of leading teams through coaching and mentorship.
  • Expertise in program management including development, implementation, evaluation, and compliance monitoring.
  • Excellent written communication skills for report writing and individual documentation; effective verbal communication for individual interactions and team leadership.
*Requirements*
  • High school diploma or equivalent required; associate's or bachelor's degree in human services or a related field is preferred
  • At least 2 years of experience supporting adults with intellectual/developmental disabilities
  • At least 1 year of supervisory or lead experience, preferably in a day program setting
  • A valid driver's license and a driving record that meets ECDC insurance requirements; driving company vans is an essential function of this role
  • DDS Medication Administration Certification and PMT certification, or the ability to obtain them (ECDC will provide these)
  • Therap and ADP experience are strongly preferred
  • Ability to lift up to 30lbs as needed
  • Ability to perform physical management techniques (PMT) which includes, pushing, pulling, twisting, bending, and kneeling
*Benefits: *
  • Health, dental, vision paid 85% by the agency
  • Generous paid time off package
  • 401k
  • Paid training
  • Mileage reimbursment
Join us in creating a supportive environment where individuals can thrive! We are dedicated to empowering our team members through ongoing professional growth opportunities while making a meaningful difference in the lives of those we serve.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Application Question(s):
  • Are you located within a 30 minute commute of East Hampton, CT?
  • Do you have an active driver's license?
Education:
  • High school or equivalent (Required)
Work Location: In person