Associate Network Engineer

A company is looking for an Associate Network Engineer responsible for providing technical support to clients in wireless and wired scenarios. Key Responsibilities Open tickets and diagnose Tier 1 technical support issues with remote clients' networks Program/provision wireless network systems for deployment at remote sites Provide and maintain thorough documentation of client systems Required Qualifications Minimum of 1 year of networking experience and current Network+ or CCNA certification Novice level understanding of network protocols, firewalls, routers, switching, TCP/IP, STP, and RF coverage Experience supporting customer environments in a helpdesk/support capacity Availability for occasional after-hours emergency support for remote clients