Organizational Development Coordinator

Position SummaryOrganizational Development Coordinator is a leadership role responsible for the clinical planning, development, implementation, and optimization of clinical and operational programs across the healthcare organization. This role focuses on expanding service lines, improving care delivery models, advancing clinical informatics, and strengthening workforce training and clinical workflows.This position will partners closely with clinical leaders, operational leaders, finance, and quality teams to identify growth opportunities, redesign care processes, and ensure programs are sustainable, compliant, data-informed, and aligned with organizational strategy and community needs.Essential Duties and Responsibilities Program Development & Service Line GrowthLead the design, evaluation, and expansion of clinical and outpatient service lines. including:Expanding care services, ensuring appropriate alignment between clinic operations and outpatient utilization.Facilitating the development and expansion of services across care Developing and implementing a programs, including workflow design, staffing models, technology needs, and regulatory requirements.Expanding outpatient services, including infusion-based and specialty Increasing the availability and structure of self-pay services within clinic Community Health & Care ManagementSupport the further development of community health integration Collaborate with care management, population health, and quality teams to strengthen care coordination, transitions of care, and patient engagement Identify opportunities to align programs with community needs, grant opportunities, and value-based care initiatives.Training & Workforce DevelopmentPartner with clinical leaders and education teams to design and implement training programs that support new and expanded services.Ensure staff training aligns with new workflows, technologies, regulatory requirements, and clinical best practices.Assist therapy and clinical departments with establishing, standardizing, and expanding workflows tied to new and existing programs.Clinical Informatics & Workflow OptimizationCollaborate with IT and operational teams to ensure technology solutions support effective program delivery.Utilize clinical, operational, and financial data to evaluate program performance and inform decision-making.Support the integration of electronic health record (EHR) tools, reporting, and data analytics into program workflows.Identify opportunities to streamline documentation, improve data capture, and enhance reporting for clinical and operational programs.Strategic Planning & Performance ManagementConduct program assessments, feasibility studies, and business case analyses for new and existing services.Define success metrics, performance indicators, and reporting structures for Monitor outcomes related to quality, patient experience, utilization, staffing, and financial performance.Prepare reports, dashboards, and recommendations for executive leadership and governing bodies.Collaboration & LeadershipServe as a cross-functional leader working with clinical, financial, quality, compliance, and operational teams.Act as a change leader, supporting departments through program growth and operational transformation.Ensure all program development activities align with regulatory, accreditation, and compliance standards.Qualifications EducationBachelor's degree is preferred in healthcare administration, nursing, public health, business, informatics, or a related fieldMaster's degree (MHA, MBA, MSN, MPH, or related) advantageousExperienceDemonstrated experience with:Clinical program or service line developmentTraining and workforce development initiativesClinical informatics or data-informed decision-makingWorkflow redesign and operational improvement in healthcare settingsExperience in rural health, critical access hospitals, or integrated healthcare systems preferred.Knowledge, Skills, And AbilitiesStrong understanding of healthcare delivery systems, outpatient and inpatient operations, and regulatory environmentsAbility to translate strategic goals into executable programsProficiency in analyzing clinical, financial, and operational dataStrong project management and change management skillsExcellent communication, facilitation, and stakeholder engagement abilitiesAbility to work collaboratively across disciplines and departmentsPhysical & Work EnvironmentPrimarily office-based with regular presence in clinical and operational settingsOccasional travel within the organization or community may be required