Customer Service Representative (csr)

Job Description We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer inquiries. If you are looking for a career where you can make an impact, apply today!Do you have the right skills and experience for this role Read on to find out, and make your application.Customer Service Representative Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesCustomer Service Representative Candidate Qualifications:1+ years of experience in client support, customer relationship management or sales environments preferred, not requiredProven ability to adapt, learn quickly, and take initiative prioritizing tasks effectivelyExperience in mentoring or training peers is a plus.Relevant field of study is a plusCustomer Service Representative Candidate Traits:Strong organizational skills and a keen attention to detail.Proactive problem-solving approach with a solutions-first mindset.Team player with a positive, goal-oriented attitude.Comfortable working in a fast-paced, client-focused environment. xaygatp Able to deliver a consistent customer service experienceStrong verbal and written communication skills, maintaining professionalism at all timesPlease submit your resumé to apply to join our team today!