Office Manager

OverviewJackson Dawson is seeking an experienced and enthusiastic Office Manager who takes pride in supporting others and maintaining a clean, organized, safe, and welcoming workplace. This role is ideal for a well-rounded professional who is comfortable working with a variety of office systems and equipment and enjoys helping others use them effectively.ResponsibilitiesServe as the primary point of contact for all office needs, including maintenance, mail, supplies, equipment, billing, and errandsOversee daily office operations, including managing correspondence, reviewing supply requests, and monitoring clerical activitiesLead and coordinate the daily work of receptionist and runner teams, ensuring service requests are handled efficiently from submission through completion (procurement, delivery, meeting setup, and follow-up)Manage office food and beverage services, including inventory, ordering, and coordination with support staff to meet meeting, event, and daily hospitality needsSupport scheduling of meetings, appointments, and conference spacesTrain, cross-train, and provide ongoing support to front office staffPartner with HR to implement and uphold office policiesManage vendor relationships, including negotiating pricing and ensuring timely invoicing and paymentsEvaluate processes and recommend improvements to increase efficiencyGreet and assist visitors, creating a positive and welcoming experiencePerform additional duties as neededQualificationsMinimum of 5 years of office management experience, preferably in a hospitality or similarly fast-paced, service-oriented environmentProven background in office management, administration, or a related fieldStrong knowledge of office systems, procedures, and professional etiquetteExperience negotiating and managing office equipment contractsProficiency with office equipment, including Mac systems, copiers, and phone systemsSkilled in Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and SmartsheetAbility to stay flexible and perform well under pressureStrong attention to detail and problem-solving abilitiesExcellent communication skills (both written and verbal), with the ability to engage effectively with clients and internal teamsStrong organizational, time management, and multitasking skills