Administrative Assistant

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!We are currently looking to fill an Administrative Assistant role at our DuPage Center!SALARY: The average starting salary for this position will fall in the range of $45,000 to $60,000 annually. Where candidates fall in this range will be based on skill and experience level.Essential Job FunctionsExecutive SupportManage complex calendars, schedules, and meeting logistics for senior leadersAnticipate leadership needs and proactively address administrative and operational requirementsPrepare leaders for meetings, presentations, and events by compiling materials, agendas, and briefing notesHandle sensitive and confidential information with the highest level of discretionCommunication & CoordinationServe as a primary point of contact between leadership and internal/external stakeholders, including board members, funders, partners, and community leadersDraft, edit, and manage correspondence, reports, and presentations on behalf of executivesCoordinate leadership communications across departments to ensure alignment and follow-throughBoard & Governance SupportSupport board-related activities such as meetings, committee coordination, scheduling, and materials preparationMaintain board records, minutes, and governance documents as neededOperations & Project ManagementTrack deadlines, action items, and deliverables across multiple initiativesSupport special projects and organizational initiatives as assignedAssist with event planning for leadership meetings, donor engagements, or organizational eventsAdministrative & Office ManagementMaintain organized electronic and paper filing systemsProcess expenses, invoices, and reimbursements for executivesSupport general office operations as needed to ensure smooth day-to-day functioningOther duties as assignedQualificationsHigh school diploma or equivalent education, and 4+ years of office experience, including automated systems experienceStrong organizational and time-management skills with exceptional attention to detailExcellent written and verbal communication skillsHigh level of emotional intelligence, professionalism, and discretionProficiency with Microsoft Office, Google Workspace, Zoom, and project management toolsAbility to manage competing priorities in a fast-paced environmentMust have access to a vehicle, valid driver’s license and proof of insurance to perform essential job functionKNOWLEDGE, SKILLS, And ABILITIESPassion for nonprofit or community-based workExperience supporting boards of directors or senior leadership teamsAbility to work independently while collaborating effectively with diverse teamsAdvanced proficiency in office software (e.g., MS Office and Outlook).Excellent verbal and written communication skills.Use interpersonal and problem-solving skills to navigate conflict and foster a positive, collaborative environment.Interact appropriately with diverse clients and staff.Strong analytical skills to assess and resolve situations rapidly.Strong organizational and time management skills.Multitask and work in a fast-paced environment.Maintain attention to detail with a proactive approach to improving office.Use discretion and judgment in handling sensitive situations.Learn new systems, adapt to change, and take initiative.Exhibit adaptability, reliability, and dependability.Physical DemandsWhile performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. Must be able to lift a child up to 50lbs. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!Some Highlights IncludeMedical Coverage, Dental Coverage, and Vision Coverage.Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.FREE General Medicine and Behavioral Health Teladoc services provided to all team members.Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.And so much more! Make sure you click here to see the full suite of benefits offered!More About UsMetropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.